Operations Coordinator

Equiliem; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options

Job summary

Equiliem is seeking an Operations Coordinator in New York to support international billing and campaign operations within a marketing acquisition and campaign services team. You will assist with billing, vendor operations, creative requests, and collaborate with internal and external teams across regions.

Responsibilities include coordinating with marketing and content teams, tracking content by region, submitting creative requests, and maintaining billing documents.

Qualifications

• 1+ years in billing marketing operations or campaign ops.
• Strong organizational and detail-oriented mindset.
• Clear communication with diverse internal teams.
• Experience with submitting invoices is a plus.
• Knowledge of Asana or Airtable is beneficial.

Responsibilities

• Assist in creative requests related to media plans.
• Collaborate with international teams to track content by region.
• Submit requests for creatives for media campaigns.
• Monitor progress, update project boards, and run stand-ups or status meetings.
• Maintain billing tracker and related financial documents.
• Resolve billing discrepancies with vendors and internal teams.
• Onboard new vendors for media activation.
• Troubleshoot payment status with vendors like Google, Amazon, and Meta.

Skills

Billing operations

Organizational skills

Communication

Invoices experience

Collaboration

Tools

Asana

Airtable

Job description

Operations Coordinator
New York, NY
Pay: $30.00 - $33.00 per hour
26-09414

Job summary

The Operations Coordinator supports international billing and campaign operations within a marketing acquisition and campaign services team. This role involves assisting with billing, vendor operations, creative requests, and collaborating with internal and external teams across multiple regions.

Responsibilities

• Assist in creative requests related to media plans.
• Collaborate with international marketing and content teams to track available content by region.
• Submit requests for creatives for media campaigns.
• Monitor task progress, update project boards, and run daily stand-ups or status meetings.
• Maintain team billing tracker and related financial documents.
• Work with vendors and internal teams to resolve billing discrepancies and onboarding requests.
• Proactively address ad hoc requests regarding payment status and vendor information.
• Respond to emails and inquiries promptly to avoid escalation.
• Initiate meetings with internal teams and external partners to ensure billing processes are followed.
• Maintain relationships with Marketing Strategy, Financial Planning & Analysis, Procure to Pay, and other teams to ensure accurate information flow.
• Onboard n ew vendors for media activation.
• Communicate and troubleshoot payment and remittance issues with internal teams and vendors such as Google, Amazon, and Meta.

Qualifications

• 1+ years of experience in billing marketing operations, campaign operations, or media agency experience, preferably in an in-house corporate environment or agency.
• Exceptional organizational skills and a detail-oriented mindset.
• Ability to communicate clearly with diverse internal departments.
• Experience with submitting invoices/billing is a plus.
• Familiarity with organizational software such as Asana or Airtable is beneficial.

Schedule

• On-site full time, 9:00 AM to 6:00 PM Eastern Time.

Location

• On-site in New York, NY.

Additional Details

• The role involves working with team members across the U.S. and Canada, supporting virtual collaboration and onsite teamwork in New York City.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

EEO Employer

Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or [phone].