Operations Coordinator

AHS Staffing; Frisco (TX); Hybrid; USD 33,000 - 37,000; Full time

Job summary

AHSG is seeking an Operations Coordinator to own and optimize end-to-end operational processes across teams. You will manage workflows, analyze data to support decisions, and partner with stakeholders to improve efficiency and performance.

Responsibilities include documenting processes, creating dashboards, and driving continuous improvement initiatives. The role requires strong analytical skills, independence, and the ability to collaborate across functions.

Qualifications

• 4–6 years of experience in operations, program coordination, or a related field.
• Strong analytical skills with the ability to interpret data and provide insights.
• Experience developing and maintaining reports, dashboards, or operational metrics.
• Proven ability to identify and implement process improvements.
• Strong organizational, problem-solving, and time management skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Demonstrated ability to utilize AI-enabled tools to support data analysis, reporting, and workflow optimization.

Responsibilities

• Own and manage end-to-end operational processes, ensuring consistent and high-quality execution.
• Develop, maintain, and analyze operational reports and dashboards.
• Coordinate cross-functional collaboration to align processes and execution.
• Maintain documentation, process maps, and training materials.
• Monitor workflows for quality, compliance, and risk management.
• Identify and lead process improvement initiatives.
• Lead or support operational projects and initiatives.
• Communicate with stakeholders to ensure project objectives are met.

Skills

Strong analytical skills

Microsoft Office Suite (Excel, Word, P

AI-enabled tools for data analysis

Ability to work independently

Strong organizational and time mgmt

Cross-functional collaboration

Education

High School Diploma or GED

Bachelor’s degree in Business, Operations, Communications, or related field

Tools

CRM systems

Reporting tools

Job description

It's fun to work in a company where people truly believe in what they're doing!We're committed to bringing passion and customer focus to the business.Founded in 2003 as American Health Staffing Alliance and becoming part of American Health Staffing Group in 2017, Trio Workforce Solutions was officially formed in 2025 to unify years of innovation and expertise under one brand. Headquartered within the AHSG family of companies, Trio has grown into a nationally recognized leader in workforce management, earning distinction from Everest Group as a 2025 Major Contender and Star Performer for its Vendor Management System and MSP capabilities. Built on decades of experience in staffing, workforce strategy, and technology, Trio was created to deliver a smarter, more transparent, and more efficient approach to workforce management. Through the launch of proprietary solutions such as Trio VMS, the Locums module, and Trio Shifts, we have continued to evolve to meet the complex needs of healthcare organizations nationwide. Today, Trio Workforce Solutions empowers clients to centralize workforce strategy, reduce labor costs, and improve access to quality providers.At AHSG, we believe great work starts with integrity, which means doing what’s right, owning our work, and leading with honesty in every decision. We value innovation because we’re building what’s next, and we need team members who challenge the status quo, bring forward new ideas, and help push our organization forward. And we know lasting success only happens through collaboration, where we win together by lifting up the team, building bridges across departments, and working as one to create better outcomes for our clients, candidates, and the communities we serve.\"Do what’s right. Create what’s next. Win together.\"The Operations Coordinator is responsible for owning and optimizing operational processes across teams. This role manages end-to-end workflows, drives data analysis and reporting, and identifies opportunities to improve efficiency, quality, and performance.In this role, you will spend the majority of your time managing operational processes, analyzing data to support decision-making, and collaborating with stakeholders to improve workflows and outcomes. The Operations Coordinator serves as a key contributor to operational effectiveness and begins to act as a subject matter resource within the team.Principal Responsibilities:End-to-End Process OwnershipOwn and manage end-to-end operational processes, ensuring consistent and high-quality executionMonitor process performance, identify issues, and implement solutions to improve outcomesEnsure alignment of workflows across teams and stakeholdersMaintain accountability for process accuracy, timelines, and deliverablesData, Reporting & InsightsDevelop, maintain, and analyze operational reports and dashboardsInterpret data to identify trends, risks, and opportunities for improvementProvide actionable insights to support operational and business decision-makingEnsure integrity, accuracy, and consistency of data across systems and reportingCross-Functional Collaboration & CoordinationPartner with internal stakeholders to align processes, priorities, and executionAct as a primary point of contact for assigned processes or operational areasFacilitate communication across teams to resolve issues and improve workflowsSupport alignment between operational execution and business objectivesDocumentation, Training & Knowledge LeadershipOwn and maintain operational documentation, process maps, and training materialsSupport onboarding and training efforts for new or updated processesContribute to development of best practices and standard operating proceduresAct as a resource for team members on process-related questions and guidanceQuality, Compliance & Risk ManagementEnsure adherence to operational standards, policies, and regulatory requirementsMonitor workflows for quality, consistency, and complianceIdentify risks and escalate issues as neededSupport audit processes and ensure proper documentation and controlsProcess Improvement & OptimizationIdentify, prioritize, and lead process improvement initiativesAnalyze workflows to improve efficiency, reduce errors, and enhance outcomesSupport implementation of new tools, systems, or operational changesContribute to continuous improvement efforts across the organizationProject & Initiative OwnershipLead or support operational projects and cross-functional initiativesManage timelines, deliverables, and stakeholder communicationTrack progress and ensure successful execution of project objectivesStakeholder PartnershipBuild strong working relationships across teams and functionsProvide proactive communication, updates, and recommendations to stakeholdersSupport a high-quality and consistent stakeholder experienceOther Duties as AssignedPerform additional operational, administrative, system, documentation, reporting, or support responsibilities based on business needs.Support special projects, workflow transitions, process clean-up efforts, system implementations, coverage needs, and cross-functional requests.Remain flexible as operational priorities, client requirements, technology, and department responsibilities evolve.Education and Certifications:Required: High School Diploma or GEDPreferred: Bachelor’s degree in Business, Operations, Communications, or a related fieldRequired Experience:4–6 years of experience in operations, program coordination, or a related fieldDemonstrated experience owning and managing operational processes or workflowsStrong analytical skills with the ability to interpret data and provide insightsExperience developing and maintaining reports, dashboards, or operational metricsProven ability to identify and implement process improvementsStrong organizational, problem-solving, and time management skillsAbility to work independently and manage multiple prioritiesProficiency in Microsoft Office Suite (Excel, Word, PowerPoint)Demonstrated ability to utilize AI-enabled tools to support data analysis, reporting, and workflow optimizationPreferred Experience:Experience leading process improvement or operational initiativesExperience working with CRM systems, reporting tools, or operational platformsExperience supporting cross-functional teams or business unitsExperience in a fast-paced or growth-oriented environmentExperience using AI tools to enhance analysis, reporting, and operational efficiencySuccess Metrics:Effectiveness and reliability of owned operational processesQuality and impact of reporting, insights, and recommendationsMeasurable improvements in efficiency, accuracy, and workflow performanceSuccessful execution of projects and process improvementsStrength of cross-functional collaboration and stakeholder satisfactionLocation:This role is hybrid for candidates located within a reasonable commuting distance to our Edmond, OK or Frisco, TX offices. Candidates outside a reasonable distance from either office are eligible for a fully remote arrangement.Compensation:The expected base hourly range for this position is $24.00 to $27.00 per hour. The final compensation offered will be determined based on a number of factors, including but not limited to skills, qualifications, experience, and location.Equal Employment Opportunity StatementAll AHSG companies, including AHS Staffing and Trio Workforce Solutions, are Equal Employment Opportunity employers. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.Reasonable Accommodation Statement (ADA)AHSG will not refuse to hire or otherwise discriminate against a job applicant with a disability who is capable of performing the essential functions of the job with or without reasonable accommodation. If you need an accommodation to apply for a position or to perform the essential functions of the role, please let us know.Essential Functions / Job RequirementsQualified candidates must be able to perform the essential functions of the position, with or without reasonable accommodation. Requirements may vary depending on the role. A detailed job description, including the essential functions and any physical requirements, will be provided upon request.Example of Role-Specific Requirements (when applicable)For this position, the essential functions may include:Remaining in a stationary position for approximately 50% of the workdayLearning and applying new tasks and proceduresMaintaining attention and completing work independentlyMaking timely workflow-related decisionsMeeting productivity and/or time-based performance expectationsQualified candidates must possess the physical and mental abilities necessary to perform the job's essential functions, with or without reasonable accommodation. Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process. A detailed job description outlining the physical and mental demands of the role will be provided upon request.All AHSG companies, AHS Staffing, AHSA, and Trio Workforce Solutions are equal employment opportunity employers.