Operations Controller: Express Cargo & Flight Data Hub

Worldwide Flight Services, Inc.; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

DailyPay

On-the-spot awards (Awardco)

Medical options for full/part-time

Travel discounts

Pet insurance

Discount shopping

Wellness programs

401k program

Internal mobility

Job summary

Worldwide Flight Services, Inc. is seeking a Controller to serve as the central data hub for the local operation and customer communications.

You will coordinate with warehouse and ramp operations, 3rd party providers, and customers through calls and updates in the customer system, ensuring timely flight and linehaul communications. The role requires strong data entry and communication skills, the ability to work under pressure, and flexibility to adapt to procedure changes.

Qualifications

• Two years of data entry experience.
• Able to handle inbound/outbound calls.
• Detail oriented with strong communication skills.

Responsibilities

• Maintain inbound/outbound trucks activity logs.
• Professionally handle inbound and outbound calls.
• Monitor inbound and outbound flights.
• Adapt to changing procedures.
• Create and send reports on time.
• Demonstrate team collaboration and composure under pressure.

Skills

Data entry

Call handling

Detail oriented

Communication skills

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Worldwide Flight Services, Inc. is seeking a Controller to serve as the central data hub for the local operation and customer communications.

You will coordinate with warehouse and ramp operations, 3rd party providers, and customers through calls and updates in the customer system, ensuring timely flight and linehaul communications. The role requires strong data entry and communication skills, the ability to work under pressure, and flexibility to adapt to procedure changes.