Operations Control Specialist - 5x2 Days - Lake Charles, LA

Bristow Group; Lake Charles (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Bristow Group seeks an Operations Control Specialist to oversee and coordinate flight-following activities globally. You will monitor multiple aircraft during operations, file and track flight plans, and ensure effective two-way communications with aircrew for safe, efficient offshore and onshore operations.

The role requires strong organizational and communication skills, attention to detail, and the ability to work independently within a team.

Qualifications

• Excellent organizational and communication skills.
• Detail oriented and able to work in a fast-paced environment.
• Able to work independently and as a team member.
• Proficient in MS Word, Excel and Outlook.
• Able to operate a multi-line phone system.
• Capable of handling a variety of assignments.

Responsibilities

• Oversee and coordinate flight-following activities globally.
• Monitor and flight-follow multiple aircraft during operations (departures, arrivals, stops, diversions).
• File, update and monitor flight plans; track aircraft via satellite or radio reports.
• Monitor offshore or non-Company base aircraft.
• Dispatch, track, and monitor Search and Rescue aircraft where applicable.
• Maintain two-way communications via radio and satellite phone for operational control.
• Coordinate activities with ATC as needed.
• Assist aircrew with clearances for landings and offshore facilities.
• Maintain global flight follow-through across business units.
• Communicate weather conditions to flight crews.
• Initiate Emergency Response Plan actions when required.
• Report discrepancies promptly to Shift Supervisor or OCC Manager.
• Record offshore fuel uploads and maintain tracking sheet.

Skills

Organizational skills

Communication skills

Detail oriented

Team player

Phone system operation

Multitasking

Aviation experience

FAA Dispatcher Certification

Tools

MS Word

Excel

Outlook

Job description

• The Operations Control Specialist is responsible for overseeing and coordinating assigned flight-following activities globally;
• Monitors and flight-follows multiple aircraft during flight operations to include departures, arrivals, intermediate stops and diversions;
• Files, updates and monitors flight plans as well as tracks aircraft using satellite tracking position reports and/or by radio position reports;
• Monitors aircraft positioned offshore or located at a non-Company base;
• Dispatches, tracks, and monitors Search and Rescue aircraft where applicable
• Manages two-way communications via radio and satellite phone to maintain operational control of aircraft where applicable;
• Coordinates activities with ATC as needed;
• Assists aircrew in obtaining required clearances for landings and green decks at offshore facilities;
• Global fight following across all business units
• Communicates weather conditions to flight crews;
• Initiates Emergency Response Plan actions, as required;
• Reports any discrepancies or issues promptly to the Shift Supervisor and/or the OCC Manager
• Records uploaded offshore fuel and maintains a tracking sheet of the provided information;
• Is familiar with the contents of the applicable sections of the Operations Manual, Operations Control Center Manual and the Emergency Response Plan; and,
• Performs other duties as assigned.

Job Description

• The Operations Control Specialist is responsible for overseeing and coordinating assigned flight-following activities globally;
• Monitors and flight-follows multiple aircraft during flight operations to include departures, arrivals, intermediate stops and diversions;
• Files, updates and monitors flight plans as well as tracks aircraft using satellite tracking position reports and/or by radio position reports;
• Monitors aircraft positioned offshore or located at a non-Company base;
• Dispatches, tracks, and monitors Search and Rescue aircraft where applicable
• Manages two-way communications via radio and satellite phone to maintain operational control of aircraft where applicable;
• Coordinates activities with ATC as needed;
• Assists aircrew in obtaining required clearances for landings and green decks at offshore facilities;
• Global fight following across all business units
• Communicates weather conditions to flight crews;
• Initiates Emergency Response Plan actions, as required;
• Reports any discrepancies or issues promptly to the Shift Supervisor and/or the OCC Manager
• Records uploaded offshore fuel and maintains a tracking sheet of the provided information;
• Is familiar with the contents of the applicable sections of the Operations Manual, Operations Control Center Manual and the Emergency Response Plan; and,
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Excellent organizational and communication skills required;
• Must be detailed orientated and able to work in a fast-paced environment;
• Must be well organized and be able to work independently and as an active member of a team;
• Must be proficient in MS Word, Excel and Outlook;
• Must be able to operate a multi-line phone system;
• Must be able to accomplish a variety of assignments and tasks;
• Previous aviation experience preferred, but not required;
• An FAA/NAA Dispatcher Certification preferred, but not required.

Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.