Flight Operations Specialist

Rampart Aviation, LLC; Colorado Springs (CO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Rampart Aviation, LLC in Colorado Springs is hiring a Flight Operations Specialist. This entry-level position requires strong communication and customer service skills, alongside the ability to coordinate flight operations and logistics in a fast-paced environment. Candidates should ideally possess a high school diploma and experience in customer service. Flexibility in scheduling (nights, weekends, and holidays) is necessary, as well as the ability to operate in both office and outdoor environments. Salary is $50,000 annually.

Qualifications

• Entry level position with responsibilities in flight following and logistics.
• 2+ years of customer service experience preferred.
• Reliable and self-motivated personality is essential.

Responsibilities

• Coordinate with flight crew and ensure safety of flights.
• Monitor weather and air traffic control status.
• Enter post-flight information into reporting systems.

Skills

Communication skills

Customer service experience

PC proficiency

Ability to work shifts

Education

High School Diploma or equivalent

Associate’s degree or higher preferred

Job description

Rampart Aviation LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB), FAA Part 135 and DoD Commercial Airlift Review Board (CARB) certified company that conducts operational, maintenance, and training aviation support operations across the U.S. and internationally, 24/7, 365.

Position Summary

This is an entry level position who will report to the Flight Operations Manager and interacts with the Director Flight Operations, Director of Operations, the Chief Pilot, Station leads, the Director of Maintenance, and Finance, and is responsible for the day-to-day flight following and logistics of the aircraft, security, personnel and costs. Good communication skills are required and the successful candidate must be able to exhibit the values and culture of the company while working with flight crews in a fast paced/dynamic environment.

• Reports directly to the Flight Operations Manager
• Coordinate with the Chief Pilot regarding crewmember qualifications and training currency.
• Coordinate with the Director of Maintenance regarding aircraft airworthiness status.
• Coordinate with the Director of Flight Operations daily and as needed
• Perform other duties as assigned by the Director of Operations.

Duties and Responsibilities

The Flight Operations Specialist reports to the Flight Operations Manager. The duties of the Flight Operations Specialist are as follows:

• Be knowledgeable in flight following, logistic support and must be able to make time-dependent logistical decisions relating to the safety of flight, security, personnel, and costs.
• Be knowledgeable of FAA Regulations, the Company’s GOM, Op Specs, and other materials pertinent to the duties;
• Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to client services, scheduling, and all other interested parties as necessary;
• Responsible for obtaining, monitoring, tracking, and disseminating any operational restriction to daily operations and flight crews including, but not limited to NOTAMs,noise restrictions, FBO hours of operation, and airport capabilities;
• Expected to enter post-flight information into reporting systems for tracking purposes, and to understand the need for / and to initiate safety reports into the SMS as applicable;
• Ensure all crewmembers are accurately briefed or re-briefed of any and all duty assigned by Rampart Aviation is in accordance with the approved Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines;
• Ensure required trip sheets and all other required trip documents are sent to and received by the appropriate company personnel including crewmembers;
• Ensure the safety of the passengers and aircraft;
• Maintain department records to ensure accurate reporting, currency, and accounting;
• Ensure passenger requirements are communicated to the flight crew;
• Maintain close liaison / communications (pre-flight / post-flight) with flight crew and maintenance;
• Monitor flight and duty time of crew to ensure compliance;
• Monitor aircraft maintenance compliance requirements
• Ensure crew and aircraft assignment are current and up-to-date;
• Provide computerized flight plan and weather / NOTAM packages per request
• Teamwork and coordination
• Aviation operations

Position Type and Expected Hours of Work

• The position does not have set schedule, candidate will need to be able to work shifts, including nights, weekends, holidays, and 24/7 on-call. Requires availability at any time to resolve any issues encountered by flight coordinating team.

Pay: $50,000 / yr

Travel: Some travel is expected for this position.

• This position operates in a professional environment, which may include indoor office work and exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

• Must be able to lift30 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Education, Experience, and Eligibility Qualifications

• Entry level Position
• Aircraft Dispatcher Certificate (Not required)
• High School Diploma, GED or equivalent; Associate’s degree or higher preferred
• 2 or more years of experience in customer service
• Airline industry or operational experience preferred
• Reliable and self-motivated with a positive attitude
• Able to multi task efficiently and effectively to meet deadlines
• Interpersonal, written and verbal communication skills
• PC proficient in Microsoft Office products and general internet applications
• Ability to work any shift including evenings/night, weekends, holidays as needed
• Ability to read, write, speak and understand English
• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.

Additional Eligibility Qualifications

• Ability to pass a background check
• Zero tolerance drug-free company
• Comply with DOT Published rule 49 CFR Part 40
• If required, must be able to obtain TS clearance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Location

License

• FAA Dispatcher Certificate (Not required)

Rampart Aviation, LLC is an equal opportunity employer.