Operations & Contracts Coordinator

Travel Leisure Resort Development Inc; Seaside (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Travel Leisure Resort Development Inc is seeking to fill an operations role responsible for various tasks including tour reception and customer service. Ideal candidates should have at least a high school diploma, with one year of general office and customer service experience.

The position requires proficiency in Microsoft Office and experience with Central Reservation Systems. Strong administrative and organizational skills are essential for success in maintaining high standards and providing exceptional guest experiences.

Qualifications

• 1+ year of general office experience.
• 1+ year of customer service experience.

Responsibilities

• Greet and qualify touring guests, collect and validate guest information.
• Provide exceptional customer service to all guests and answer their questions.
• Distribute premiums to guests after presentations and perform reconciliations.
• Data entry of tour and gifting information into systems.
• File and secure documents while maintaining standards.
• Prepare and assist in legal document processes.
• Support various internal departments with administrative tasks.

Skills

Customer service

Data entry

Microsoft Word

Microsoft Excel

Central Reservation System (CRS)

Education

High School Diploma

Job description

Travel Leisure Resort Development Inc is seeking to fill an operations role responsible for various tasks including tour reception and customer service. Ideal candidates should have at least a high school diploma, with one year of general office and customer service experience.

The position requires proficiency in Microsoft Office and experience with Central Reservation Systems. Strong administrative and organizational skills are essential for success in maintaining high standards and providing exceptional guest experiences.