Junior Operations & Contracts Coordinator

Travel + Leisure Co.; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking a Coordinator to manage the operations function for tour reception, gifting, and contracts. You will promote a professional guest experience and support Sales & Marketing teams.

The role involves data entry, contract preparation, and administrative assistance across departments. A High School Diploma and office/customer service experience are required, with opportunities for growth in a dynamic hospitality environment.

Qualifications

• High School Diploma required.
• One year of general office experience.
• One year of customer service experience.
• Proficiency with MS Word, Outlook and Excel.

Responsibilities

• Greet and qualify touring guests and assign tours to Sales Agents.
• Provide exceptional customer service; answer phones and assist with contract questions.
• Distribute premiums after presentations and reconcile gifts, tours, and contracts.
• Enter tour and gifting data into CRS/Epiphany and run reports; balance cash and site stats.
• Maintain documents per procedures and protect owner information (PII/PCI).
• Prepare and maintain Timeshare Sales Contracts; support Sales staff and departments.

Skills

Customer service

Office administration

Education

High School Diploma

Tools

Central Reservation System (CRS)/EPNY

Job description

Travel + Leisure Co. is seeking a Coordinator to manage the operations function for tour reception, gifting, and contracts. You will promote a professional guest experience and support Sales & Marketing teams.

The role involves data entry, contract preparation, and administrative assistance across departments. A High School Diploma and office/customer service experience are required, with opportunities for growth in a dynamic hospitality environment.