Operations & Compliance Associate

CarMax; Benbrook (TX); On-site; USD 21,000 - 43,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holidays

Job summary

CarMax in Fort Worth, TX, is hiring a Business Operations Associate to drive smooth store operations, from handling sales processing to appraisals and auctions. You will manage cash, auditing, and essential paperwork with accuracy and transparency.

Join a team that values customer service, integrity, and teamwork in a dynamic retail environment with EH&S compliance and growth opportunities.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Effective verbal and written communication for customers and team interactions.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Data interpretation & accuracy

Organizational skills

Verbal & written communication

Cash handling

Confidentiality

Multi-tasking

Tools

Microsoft Office

Job description

CarMax in Fort Worth, TX, is hiring a Business Operations Associate to drive smooth store operations, from handling sales processing to appraisals and auctions. You will manage cash, auditing, and essential paperwork with accuracy and transparency.

Join a team that values customer service, integrity, and teamwork in a dynamic retail environment with EH&S compliance and growth opportunities.