Operations & Client Accounts Coordinator - Trades

Solid Commercial Solutions; Marietta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid Time Off (10 days per year)

8 company paid holidays

Job summary

Solid Commercial Solutions in Marietta, Georgia is seeking an Account Manager/Ops Coordinator to play a key role in managing customer accounts and coordinating operations. This position involves monitoring job progress, documenting work, and enhancing customer relationships.

The ideal candidate will possess at least 4 years of experience in facility maintenance or property services, with strong organizational and communication skills. The role offers a competitive benefits package including medical, dental, and retirement plans.

Qualifications

• 4+ years of experience in facility maintenance or property services.
• Hands-on familiarity with skilled trades such as handyman, electrical, plumbing.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Monitor job progress and address delays or conflicts.
• Ensure accurate documentation of work orders.
• Manage customer accounts and respond to needs.

Skills

Customer service focus

Organizational skills

Communication skills

Detail-oriented

Education

Associate or bachelor’s degree in Business, Construction Management, or related field

Tools

Field service management software (e.g., ServiceTitan, Jobber)

Job description

Solid Commercial Solutions in Marietta, Georgia is seeking an Account Manager/Ops Coordinator to play a key role in managing customer accounts and coordinating operations. This position involves monitoring job progress, documenting work, and enhancing customer relationships.

The ideal candidate will possess at least 4 years of experience in facility maintenance or property services, with strong organizational and communication skills. The role offers a competitive benefits package including medical, dental, and retirement plans.