Client Services Operations Coordinator

CBRE; Columbus (OH); Remote; USD 29,000 - 42,000; Full time

Job summary

CBRE in Columbus, OH is hiring an Account Operations Coordinator to execute basic operational processes for work order management and service partner follow-up within Contract Quality Management. You will coordinate with customers, providers and internal teams, assist small to mid-size clients to achieve objectives, and dispatch, schedule, and follow up on maintenance work orders.

A High School Diploma and MS Office proficiency are required.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Coordinate work orders and service partner follow-up with customers, providers, and employees.
• Assist small to medium clients to achieve objectives, coordinating processes, controls, cost, information, communications, and quality.
• Resolve maintenance repair work orders in a timely manner, assist with dispatching, scheduling, and post-service activities.
• Attend periodic weekly calls with clients to review the status of projects and work orders.
• Work with internal groups to communicate customer requirements and resolve challenges, issues, or new opportunities.
• Follow existing procedures to solve straightforward problems under close supervision.

Skills

Communication

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

CBRE in Columbus, OH is hiring an Account Operations Coordinator to execute basic operational processes for work order management and service partner follow-up within Contract Quality Management. You will coordinate with customers, providers and internal teams, assist small to mid-size clients to achieve objectives, and dispatch, schedule, and follow up on maintenance work orders.

A High School Diploma and MS Office proficiency are required.