Operations Clerk — Growth in Logistics & Admin Support

Old Dominion Freight Line; Crest Hill (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short/Long-term disability

401k with company match

Tuition reimbursement

Training and growth opportunities

Paid holidays

Job summary

Old Dominion Freight Line is seeking an Operations Clerk to provide administrative support to the operations department, coordinating with drivers to assign routes and process paperwork. You will answer phones, trace shipments, and prepare daily freight paperwork to ensure accuracy and timely processing.

The role requires attention to detail, strong communication skills, and proficiency with AS400 and SAP. We offer comprehensive benefits and a collaborative, family-driven culture at OD.

Qualifications

• High School Degree or equivalent preferred.
• 3 years of office and/or operations experience, preferably in the transportation industry.
• Experience using handheld computers/scanners preferred.
• Experience with AS400 and SAP preferred.
• Excellent verbal and written communication skills.
• Detail oriented.
• Proficient in Microsoft applications, such as Outlook, Word and Excel.

Responsibilities

• Answer telephones and emails promptly to provide customer service including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness.
• Prepare documents and reports using AS400 and SAP.
• Scan documents such as Bill of Ladings and Delivery Receipts into our system.
• Close city pickups to the dock and generate manifests for dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare transportation-related documents including dock delivery/drop offs, driver returns, and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Skills

Customer service

Communication skills

Detail oriented

MS Office proficiency

Education

High School diploma or equivalent

Tools

AS400

SAP

Handheld scanners

Outlook

Word

Excel

Job description

Old Dominion Freight Line is seeking an Operations Clerk to provide administrative support to the operations department, coordinating with drivers to assign routes and process paperwork. You will answer phones, trace shipments, and prepare daily freight paperwork to ensure accuracy and timely processing.

The role requires attention to detail, strong communication skills, and proficiency with AS400 and SAP. We offer comprehensive benefits and a collaborative, family-driven culture at OD.