Logistics Operations Clerk | Route & Docs Specialist

Old Dominion Freight Line, Inc.; Crest Hill (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short Term & Long Term Disability

401k Retirement plan with companymatch

Life Insurance

Wellness Program

Paid Time Off

Holidays

Job summary

Old Dominion Freight Line, Inc. in Crest Hill, IL is seeking an Operations Clerk to provide administrative support to the operations team, assist drivers with route assignments, and process paperwork including DOT files and delivery receipts.

The ideal candidate has a HS diploma, 3 years of office or operations experience, proficiency with AS400 and SAP, and strong communication skills. This is a full-time on-site role with comprehensive benefits.

Qualifications

• High School Degree or equivalent preferred.
• 3 year of office and/or operations experience, preferably in the transportation industry.
• Excellent verbal and written communication skills.
• Detail oriented.
• Proficient in Microsoft applications, such as Outlook, Word and Excel.

Responsibilities

• Answer telephones and emails to provide customer service including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight including DOT files.
• Prepare documents and reports using AS400 and SAP.
• Scan documents such as Bills of Lading and Delivery Receipts into our system.
• Close city pickups to the dock and generate manifests for the dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare transportation documents including dock deliveries and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Operations experience

Education

High School Diploma or equivalent

Tools

AS400

SAP

Job description

Old Dominion Freight Line, Inc. in Crest Hill, IL is seeking an Operations Clerk to provide administrative support to the operations team, assist drivers with route assignments, and process paperwork including DOT files and delivery receipts.

The ideal candidate has a HS diploma, 3 years of office or operations experience, proficiency with AS400 and SAP, and strong communication skills. This is a full-time on-site role with comprehensive benefits.