Operations Clerk

Old Dominion Freight Line, Inc.; Crest Hill (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short Term & Long Term Disability

401k Retirement plan with companymatch

Life Insurance

Wellness Program

Paid Time Off

Holidays

Job summary

Old Dominion Freight Line, Inc. in Crest Hill, IL is seeking an Operations Clerk to provide administrative support to the operations team, assist drivers with route assignments, and process paperwork including DOT files and delivery receipts.

The ideal candidate has a HS diploma, 3 years of office or operations experience, proficiency with AS400 and SAP, and strong communication skills. This is a full-time on-site role with comprehensive benefits.

Qualifications

• High School Degree or equivalent preferred.
• 3 year of office and/or operations experience, preferably in the transportation industry.
• Excellent verbal and written communication skills.
• Detail oriented.
• Proficient in Microsoft applications, such as Outlook, Word and Excel.

Responsibilities

• Answer telephones and emails to provide customer service including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight including DOT files.
• Prepare documents and reports using AS400 and SAP.
• Scan documents such as Bills of Lading and Delivery Receipts into our system.
• Close city pickups to the dock and generate manifests for the dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare transportation documents including dock deliveries and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Operations experience

Education

High School Diploma or equivalent

Tools

AS400

SAP

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you will find a career built on trust, teamwork, and opportunity at OD. Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.

Responsibilities

• Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments
• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
• Prepare a variety of documents and reports using AS400 and SAP
• Scan documents such as Bill of Ladings and Delivery Receipts into our system
• Close city pickups to the dock and generate manifests for the dockworkers
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork
• Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents
• Provide exceptional customer service to internal and external customers

Qualifications

• High School Degree or equivalent preferred.
• 3 year of office and/or operations experience, preferably in the transportation industry
• Experience in using handheld computers/scanners preferred
• Experience with AS400 and SAP preferred
• Excellent verbal and written communication skills
• Detail oriented
• Proficient in Microsoft applications, such as Outlook, Word and Excel

Compensation Range: The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements. ($23.36-$28.93)

Working Days: Monday,Tuesday,Wednesday,Thursday,Friday

Working Shift: Morning Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive:

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• 12 Days Paid Time Off
• 9 Paid Holidays including a birthday holiday
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career

We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.