Operations Clerk

First Advantage Global operating Centre; Fishers (IN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Remote work occasional travel

Medical, Vision, Dental

401k with employer match

PTO and holidays

Career growth opportunities

Job summary

First Advantage is seeking an Operations Clerk to provide cross-functional support across Badge Fulfillment, Clinical Services Shipping, Mailroom Operations, and Onsite Operations. This role is fully onsite at our Fishers, Indiana site, and candidates must be authorized to work in the United States.

Key duties include supporting shipping, mail processing, inventory management, data entry, and clerical tasks, with a strong emphasis on attention to detail and timely completion of time-sensitive

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Customer-focused with ability to process time-sensitive tasks accurately.

Responsibilities

• Cross-functional operations support across multiple functions.
• Badge fulfillment tasks and onsite operations support.
• Support mailroom operations and inventory management.
• Data entry and clerical duties supporting daily operations.
• Provide support to other groups for specialist projects on an as-needed basis.

Skills

Attention to detail

Organizational skills

Customer focus

Cross-functional teamwork

Education

High school diploma or equivalent

Job description

What You’ll Do

The Operations Clerk provides cross-functional operational support across multiple business functions, including Badge Fulfillment, Clinical Services Shipping, Mailroom Operations, and Onsite Operations Support. Employees will be assigned to a primary department but are expected to become fully cross-trained and may be assigned work across all Operations Processing & Support functions based on business needs, workload demands, and service level agreement (SLA)

requirements. This role requires strong attention to detail, organizational skills, customer focus, and the ability to accurately process time-sensitive work while maintaining quality standards. The Operations Clerk supports daily operational activities through shipping, mail processing, badge fulfillment, inventory management, data entry, customer correspondence, and clerical support duties.

This role is located fully onsite at our Fishers, Indiana site. Individual must be authorized and working from the United States.

Responsibilities:

• 60% : Cross-Functional Operations Support
• 10% : Badge Fulfillment
• 10% : Onsite Operations Support
• 10% : Mailroom Operations
• 10% : Provide support to other groups for specialist projects on an “as need” basis.

What You Will Need to be Successful:

• Education : High school diploma or equivalent required.
• Experience :
• Other Knowledge, Skills, Abilities or Certifications :

Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties and responsibilities.

• While performing the duties of this position, the employee is regularly required to communicate effectively through speaking and hearing; sit, stand, walk, bend, reach, balance, stoop, kneel, crouch, and climb stairs; and use hands and fingers to handle, operate, and manipulate office equipment, documents, materials, and supplies.
• The employee may be required to sit or stand for extended periods while performing operational, administrative, shipping, mailing, and badge fulfillment activities.
• This position requires the ability to frequently perform repetitive tasks involving data entry, document processing, badge production, mail handling, and use of standard office equipment, including computers, printers, scanners, copiers, telephones, and mail processing equipment.
• The employee must be able to lift, carry, move, and transport materials, packages, mail, and supplies weighing up to 50 pounds on an occasional basis.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus as needed to perform detailed work accurately.

Working Environment: Normal office environment

Why First Advantage is Your Next Big Career Move:

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additional benefits offered to our eligible people include:

• Ability to work remotely with occasional business travel.
• Medical, Vision, Dental, and supplementary benefit plans
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
• Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
• Access to tech and growth opportunities, and leaders who want you to succeed!

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary for this position is $18 per hour USD. This reflects our good faith estimate to payfairly asto what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.