Operations & Billing Specialist: Project Setup & CRM

Kids for the Future; Fairfield (CA); On-site; USD 43,000 - 59,000; Full time

Job summary

TRL Systems, located in Fairfield, CA, is seeking an Operations Support Specialist to manage project setup, billing, data management, and customer service. The role requires 3+ years in admin support and 3+ years in contract management/billing, with a High School Diploma as a minimum.

The position involves working on CRM tasks, timekeeping, and cross-functional coordination to ensure timely invoicing and project execution.

Qualifications

• 3+ years in administrative support.
• 3+ years in contract management/billing.
• High School Diploma or Equivalent (required).
• Bachelor's in Business (preferred).
• Administrative or Organizational Development studies (preferred).

Responsibilities

• Ensures regular communication with internal and external customers daily (phone, email, systems).
• Manages time/resources to meet deadlines and updates CRM tickets/tasks.
• Coordinates division activities for efficiency and policy compliance.
• Supports Project Managers and Operations Manager with scheduling, project monitoring and reporting.

Skills

Customer service

Time management

Communication

Education

High School Diploma

Bachelor's in Business (preferred)

Administrative or Organizational Development studies (preferred)

Tools

CRM software

Billing systems

Job description

TRL Systems, located in Fairfield, CA, is seeking an Operations Support Specialist to manage project setup, billing, data management, and customer service. The role requires 3+ years in admin support and 3+ years in contract management/billing, with a High School Diploma as a minimum.

The position involves working on CRM tasks, timekeeping, and cross-functional coordination to ensure timely invoicing and project execution.