Operations BI & Process Improvement Analyst

Skill; United States; On-site; USD 59,000 - 65,000; Full time

Job summary

Aquent Talent is seeking a highly analytical, process‑driven operations analyst to support critical business programs in a fast-paced environment. You will manage day-to-day operational processes, coordinate with stakeholders, and develop dashboards to provide visibility into key metrics.

You will help optimize data acquisition and operations, drive automation opportunities, and contribute to performance reporting across multiple programs.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 2–4 years in business operations, program management, or related roles.
• Strong quantitative and analytical skills with ability to solve complex problems.
• Advanced experience with Excel, reporting, and data analysis.
• Proven ability to manage multiple projects and priorities.

Responsibilities

• Manage and execute day-to-day operational processes across multiple programs and initiatives.
• Coordinate with internal stakeholders and external partners to ensure timely deliverables.
• Maintain operational trackers, documentation, and reports with high accuracy.
• Monitor program health and drive resolution of issues.
• Collect, validate, and analyze data to support reporting and decision-making.
• Create recurring reports, dashboards, and status updates for stakeholders.
• Support vendor onboarding, engagement tracking, and delivery readiness.
• Develop SOPs, workflows, and best practices.
• Identify opportunities to streamline processes and implement automation.
• Partner with business teams to gather requirements and implement scalable solutions.
• Track risks and dependencies and ensure timely follow-up.
• Assist with ad hoc analyses and leadership requests.

Skills

Program & Operations Management

Data Analysis & Reporting

Process Improvement & Automation

Education

Bachelor's degree in Business, Information Systems, Engineering, Computer Science, Operations, or related field

Tools

Excel

Dashboards/BI

Job description

Aquent Talent is seeking a highly analytical, process‑driven operations analyst to support critical business programs in a fast-paced environment. You will manage day-to-day operational processes, coordinate with stakeholders, and develop dashboards to provide visibility into key metrics.

You will help optimize data acquisition and operations, drive automation opportunities, and contribute to performance reporting across multiple programs.