Operations Program Manager

Aquent; Redmond (WA); On-site; USD 110,000 - 160,000; Full time

Job summary

Aquent is seeking an experienced operations and program management professional to join a leading technology partner in Redmond, WA. The role provides essential support for operational reporting, strategic initiatives, and efficiency improvements across a cross-functional team.

You will influence key decisions through data-driven analyses, manage rhythm-of-business processes, and help drive AI-enabled process enhancements in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross-functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem-solving skills, with experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Responsibilities

• Lead the monthly refresh of organizational Key Results by coordinating with team leads to report status by deadlines and preparing summary presentations for executive review.
• Manage headcount trends and management reporting, including dashboard updates, weekly management community communications, and monthly executive reporting.
• Conduct ad-hoc analyses related to operational and strategic initiatives.
• Provide coverage for a team member, supporting operational reporting and analysis activities.
• Assist with program management responsibilities and help drive efficiency through process improvements and AI-enabled solutions.

Skills

Analytical thinking

Organizational skills

Communication

Problem solving

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Business Administration, Finance, Operations, or related field

Tools

Excel

Power BI

Azure DevOps

GitHub

Microsoft Copilot

Job description

Aquent is partnering with a leading technology company that is at the forefront of innovation, shaping the future of digital experiences and infrastructure. This organization is dedicated to creating groundbreaking solutions that empower millions worldwide. Joining this team means contributing to projects that have a global impact, driving efficiency, and supporting critical business operations that underpin vast technological ecosystems. You will play a pivotal role in ensuring operational excellence and strategic alignment within a dynamic and high-impact environment.

About the Role

Are you a highly organized and analytical professional with a passion for driving operational efficiency and strategic initiatives? We are seeking a talented individual to step into a vital role, providing essential operational, analytical, and program management support for a high-impact business operations team. In this role, you will be instrumental in ensuring the smooth functioning of critical processes, contributing to key projects, and helping to shape the future of operational excellence through innovative solutions. Your contributions will directly influence strategic decision-making and foster greater efficiency across the organization.

Key Responsibilities

• Lead the monthly refresh of organizational Key Results by coordinating with team leads to report status by deadlines and preparing summary presentations for executive review.
• Manage headcount trends and management reporting, including dashboard updates, weekly management community communications, and monthly executive reporting.
• Conduct ad-hoc analyses related to operational and strategic initiatives.
• Provide coverage for a team member, supporting operational reporting and analysis activities.
• Assist with program management responsibilities and help drive efficiency through process improvements and AI-enabled solutions.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross-functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem-solving skills, with experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Preferred Qualifications

• Experience in engineering environments.
• Familiarity with Power BI, Microsoft Copilot (or other AI tools), GitHub, and/or Azure DevOps.
• Advanced Excel skills.
• Experience with PowerPoint.
• Ability to work independently in ambiguous environments.
• Enthusiasm for leveraging AI tools and automation solutions to improve business processes.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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