Operations Program Manager: AI-Driven Ops & Strategy

Aquent; Redmond (WA); On-site; USD 110,000 - 160,000; Full time

Job summary

Aquent is seeking an experienced operations and program management professional to join a leading technology partner in Redmond, WA. The role provides essential support for operational reporting, strategic initiatives, and efficiency improvements across a cross-functional team.

You will influence key decisions through data-driven analyses, manage rhythm-of-business processes, and help drive AI-enabled process enhancements in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross-functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem-solving skills, with experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Responsibilities

• Lead the monthly refresh of organizational Key Results by coordinating with team leads to report status by deadlines and preparing summary presentations for executive review.
• Manage headcount trends and management reporting, including dashboard updates, weekly management community communications, and monthly executive reporting.
• Conduct ad-hoc analyses related to operational and strategic initiatives.
• Provide coverage for a team member, supporting operational reporting and analysis activities.
• Assist with program management responsibilities and help drive efficiency through process improvements and AI-enabled solutions.

Skills

Analytical thinking

Organizational skills

Communication

Problem solving

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Business Administration, Finance, Operations, or related field

Tools

Excel

Power BI

Azure DevOps

GitHub

Microsoft Copilot

Job description

Aquent is seeking an experienced operations and program management professional to join a leading technology partner in Redmond, WA. The role provides essential support for operational reporting, strategic initiatives, and efficiency improvements across a cross-functional team.

You will influence key decisions through data-driven analyses, manage rhythm-of-business processes, and help drive AI-enabled process enhancements in a fast-paced environment.