Operations Associate: Underwriting & Data Excellence

Admiral Insurance Group (a Berkley Company); Austin (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Admiral Insurance Group, a Berkley Company, is seeking an Operations Associate to support underwriting operations across policy lifecycle activities, data and system support, and workflow coordination. You will help standardize processes and drive efficiency in a fast-paced environment.

You will build foundational knowledge of insurance products, gain exposure to risk evaluation and broker interactions, and collaborate with underwriting, operations, IT, and finance to improve outcomes.

Qualifications

• Bachelor's degree preferred in Business, Finance, Risk Management, or related field.
• Early career candidates encouraged; insurance experience preferred but not required.
• Strong written and verbal communication; attention to detail.
• Ability to learn systems quickly and adapt to changing workflows.
• Ability to travel as needed.

Responsibilities

• Build foundational knowledge of insurance products, policy structures, and underwriting practices.
• Develop fluency in data tools, systems, and emerging technologies supporting underwriting operations.
• Gain exposure to risk evaluation, account lifecycle management, and broker interactions.
• Participate in cross-functional learning opportunities across underwriting, claims, finance, and operations.
• Contribute ideas to continuous improvement initiatives, learning how operational excellence drives business performance.
• Perform underwriting operations activities that support policy lifecycle processing, service execution, and operational consistency across the business.
• Enter, update, validate, and maintain data within underwriting and related systems.
• Monitor and complete follow-up activities related to premium, endorsements, cancellations, and other account servicing tasks.
• Support shared workflows, resolving routine issues and ensuring timely completion of work.
• Participate in process improvement, workflow standardization, and change initiatives.
• Use systems, reporting, and operational tools to monitor productivity and support outcomes.
• Collaborate with underwriting, operations, IT, finance, claims, and business partners.
• Leverage technology, data, and workflow tools to support productivity and contribute to a modern, scalable underwriting operation, including supporting automation and process optimization initiatives.
• Provide day-to-day coordination of office support activities to maintain a professional work environment.
• Support business continuity, onboarding logistics, and workplace readiness activities.
• Coordinate mail, supplies, workspace setup, and vendor support.
• Partner with IT, facilities, and shared services teams to resolve workplace needs.
• Ability to travel as needed.

Skills

Communication skills

Attention to detail

Time management

Team collaboration

Critical thinking

Education

Associate or bachelor’s degree preferred

Tools

Underwriting systems

Data tools

CRM or related systems

Job description

Admiral Insurance Group, a Berkley Company, is seeking an Operations Associate to support underwriting operations across policy lifecycle activities, data and system support, and workflow coordination. You will help standardize processes and drive efficiency in a fast-paced environment.

You will build foundational knowledge of insurance products, gain exposure to risk evaluation and broker interactions, and collaborate with underwriting, operations, IT, and finance to improve outcomes.