Operations Associate I - Banking Ops & Vault Specialist

Eastern Bank; Cranston (RI); On-site; USD 33,000 - 34,000; Full time

Job summary

Eastern Bank is seeking an Operations Associate in Cranston, RI. The role covers cash vault and ATM management, compliance, and branch operations while delivering sales and service to customers.

Responsibilities include handling negotiable instruments, conducting audits, and processing deposits and loans. Strong attention to policy, security, and accuracy is essential for success in a fast-paced branch environment.

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong written and verbal communication skills.
• Outgoing self-starter with professionalism and customer service orientation.

Responsibilities

• Manage branch cash vault within prescribed limits and act as vault custodian.
• Oversee ATM custody, ensuring availability and daily balance.
• Audit negotiable instruments, cash drawers and related logs for policy compliance.
• Handle branch operations including balancing cash errors, filing BSA forms, and security compliance.
• Provide sales and transactional service to retail customers, including opening deposits and loan applications.
• Process monetary transactions (cash checks, deposits, sales of monetary instruments, currency exchange).
• Assist customers with safe deposit access and maintain records.

Skills

Independence

Multi-tasking

Interpersonal skills

Customer service

Communication

Job description

Eastern Bank is seeking an Operations Associate in Cranston, RI. The role covers cash vault and ATM management, compliance, and branch operations while delivering sales and service to customers.

Responsibilities include handling negotiable instruments, conducting audits, and processing deposits and loans. Strong attention to policy, security, and accuracy is essential for success in a fast-paced branch environment.