Banking Operations Associate: Vault, ATM & Service

Retail Region 2 Administration; Concord (NH); On-site; USD 29,000 - 39,000; Full time

Job summary

Retail Region 2 Administration is seeking an Operations Associate to manage the day-to-day operational elements of a banking office. The role combines sales and transactional duties, servicing retail branch customers and ensuring compliance with policies.

Responsibilities include cash vault management, ATM custody, account openings, loan processing, and routine audits, with a focus on accuracy and security. Starting pay is competitive and benefits are provided.

Qualifications

• Must be able to work independently and multi-task in a fast-paced environment.
• Strong written and verbal communication skills, and ability to build relationships across the organization.

Responsibilities

• Maintains primary responsibility for all operational elements of a small to mid-sized banking office.
• Open deposit accounts and take loan applications for various lending units; close consumer loans.
• Make referrals to other bank business lines and third-party partners.
• Handle routine account maintenance and servicing issues.
• Process monetary transactions such as cashing checks, deposits, selling monetary instruments, foreign currency, and credit card cash advances.
• Maintain safe deposit records and assist customers with access to safe deposit boxes (if applicable).

Skills

Independent work

Multi-tasking

Customer service

Interpersonal skills

Written communication

Verbal communication

Technical literacy

Self-starter

Job description

Retail Region 2 Administration is seeking an Operations Associate to manage the day-to-day operational elements of a banking office. The role combines sales and transactional duties, servicing retail branch customers and ensuring compliance with policies.

Responsibilities include cash vault management, ATM custody, account openings, loan processing, and routine audits, with a focus on accuracy and security. Starting pay is competitive and benefits are provided.