Banking Operations Associate: Vault & ATM Specialist

Retail Region 2 Administration; Boston (MA); On-site; USD 28,929 - 38,572; Full time

Job summary

Retail Region 2 Administration in Boston is seeking an Operations Associate to manage operational elements of a small to mid-sized banking office. You will oversee cash vault and ATM functions, handle negotiable instruments, ensure compliance, and support branch activities while also servicing customers in sales and transactional roles.

Responsibilities include opening deposit accounts, taking loan applications, processing transactions, performing daily audits, and maintaining safe deposit

Qualifications

• Experience in banking operations and cash handling.
• Strong customer service and interpersonal skills.
• Ability to balance sales and transactional activities in a branch.

Responsibilities

• Maintain operational elements of a banking office, including cash vault and ATM duties.
• Process monetary transactions, open deposit accounts, and take loan applications.
• Audit cash drawers, negotiable instruments, and logs for policy compliance.
• Provide customer service and referrals to other bank lines as needed.
• Maintain safe deposit records and assist customers with access when applicable.

Skills

Cash handling

Customer service

Sales & transactions

Compliance awareness

Interpersonal skills

Tools

Banking software

Job description

Retail Region 2 Administration in Boston is seeking an Operations Associate to manage operational elements of a small to mid-sized banking office. You will oversee cash vault and ATM functions, handle negotiable instruments, ensure compliance, and support branch activities while also servicing customers in sales and transactional roles.

Responsibilities include opening deposit accounts, taking loan applications, processing transactions, performing daily audits, and maintaining safe deposit