Operations Associate

Boston Civil; Boston (MA); Hybrid; Full time

Job summary

A growing civil engineering firm is seeking a detail-oriented Operations Associate to support day-to-day operations. The role involves managing administrative tasks, coordinating documents, and maintaining project efficiency. Ideal candidates are organized, proactive, and enjoy working in a collaborative environment. Strong organizational and communication skills are essential. Competitive compensation based on experience, position primarily in-office in South Boston.

Qualifications

• Experience in operations, administration, or professional services is a plus.
• Interest in working within a small, growing firm environment.

Responsibilities

• Handle administrative and operational support including scheduling and document formatting.
• Assist with invoicing and project tracking.
• Prepare and submit project documentation and permit materials.
• Maintain task boards and internal project trackers.
• Coordinate document submissions and field-related tasks.
• Support internal systems such as QA/QC checklists.
• Assist with proposals, outreach tracking, and marketing support.
• Communicate with municipalities, consultants, and clients.

Skills

Strong organizational and communication skills

Detail-oriented

Dependable and proactive

Comfortable managing multiple tasks

Tools

Trello

Job description

Role Type

Hybrid - Full-Time Preferred / Part-Time Considered

Ideal Start Date

March 2026

Boston Civil is a growing civil engineering firm focused on site development, stormwater, and permitting work throughout Greater Boston. We are seeking a reliable, detail-oriented Operations Associate to support day-to-day firm operations and internal coordination as we continue to scale.

This role is designed to support engineers and leadership by improving internal operations, project flow, and administrative efficiency.

Role Overview

The Operations Associate will handle administrative, coordination, and tracking tasks that keep projects and internal systems running smoothly. Responsibilities will evolve over time, but the core focus is on organization, follow-through, and operational efficiency.

This position is ideal for someone who enjoys managing details, improving processes, and supporting a small professional services team.

Key Responsibilities

• Administrative and operational support (scheduling, document formatting, filing, correspondence)
• Invoicing assistance and project tracking
• Preparing, organizing, and submitting project documentation and permit materialsiv
• Maintaining task boards (Trello) and internal project trackers
• Coordinating document submissions, deliveries, and occasional field or errand-related tasks
• Supporting internal systems such as QA/QC checklists, standards documentation
• Assisting with proposals, outreach tracking, and basic marketing support
• Communicating with municipalities, consultants, and clients for coordination purposes

Qualifications

• Strong organizational and communication skills
• Detail-oriented, dependable, and proactive
• Comfortable managing multiple tasks and following through independently
• Experience in operations, administration, or professional services is a plus
• Interest in working within a small, growing firm environment
• Primarily in-office (South Boston)
• Competitive compensation based on experience