Operations Assistant: Permits & Process Excellence

PermitFlow; New York (NY); Remote; USD 5,500 - 9,600; Full time

Job summary

PermitFlow is seeking a competent Operations Assistant to support building permit applications and related administrative operations. The role requires strong organization, reliability, and the ability to maintain a complete paper trail of communications.

You will manage deadlines, follow processes, and escalate issues when needed. The successful candidate will be tech-savvy, detail-oriented, and capable of independent work while collaborating with a team to ensure accurate record keeping and

Qualifications

• Highly organized and detail-oriented candidates.
• Strong work ethic, integrity, and accountability.
• Able to manage multiple projects and deadlines.
• Professional and receptive to feedback; accepts corrections.
• Able to work independently without constant supervision.
• Strong written and verbal communication skills.

Responsibilities

• Support building permit applications and related administrative operations.
• Maintain a clear paper trail of emails, calls, submissions and responses.
• Review documents for missing information, errors or inconsistencies.
• Escalate issues to the appropriate person when needed.

Skills

Highly organized

Detail-oriented

Strong work ethic

Accountability

Prioritization

Independent worker

Written and verbal communication

Paper trail maintenance

Escalation skills

Team player

Tech-savvy

Learning new portals/software

Research and problem solving

Attention to detail in documents

Ownership of tasks

Consistent under deadlines

Tools

Online permitting portals

Spreadsheet software

AI tools

Job description

PermitFlow is seeking a competent Operations Assistant to support building permit applications and related administrative operations. The role requires strong organization, reliability, and the ability to maintain a complete paper trail of communications.

You will manage deadlines, follow processes, and escalate issues when needed. The successful candidate will be tech-savvy, detail-oriented, and capable of independent work while collaborating with a team to ensure accurate record keeping and