Operations Assistant-Cleveland (Mandarin Billingual)

UniUni; Cleveland (OH); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401K

Dental insurance

Vision insurance

Medical insurance

Paid Holiday

Paid Time Off

Paid Sick Leave

Management training program

H1B Sponsorship

Job summary

A logistics company in Cleveland is seeking an Operations Assistant who is bilingual in Mandarin. This role involves receiving and dispatching products, maintaining communication with various departments, and responding to customer inquiries. The company offers a competitive compensation ranging from $18-22/hour, alongside benefits such as 401K, medical insurance, and paid time off.

Qualifications

• Bachelor or international equivalent.
• 1 year of relevant experience preferred, no experience is ok; everything will be trained.
• Moderate computer skills, assist in report data collection.

Responsibilities

• Assist in receiving, dispatching, inspecting, handling and stocking inbound products.
• Communicates effectively with the other departments in the company.
• Responds quickly to customer/client inquiries, resolves problems.

Skills

Bilingual in Mandarin

Good communication skills

Responsibility

Education

Bachelor or international equivalent

Tools

Computer skills

Job description

Operations Assistant-Cleveland (Mandarin Bilingual)

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni's tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions - we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career.

Responsibilities

• Assist in receiving, dispatching, inspecting, handling and stocking inbound products；
• Receives returns, counts and confirms quantities, determines condition and completes paperwork;
• Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules;
• Communicates effectively with the other departments in the company；
• Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor;
• Encourages safe work practices in others；
• Arranges daily cycle count and follow variance;
• Weekly report updates;
• Other duties as assigned to the position

Qualifications

• Bachelor or international equivalent;
• 1 year of relevant experience preferred, no experience is ok, everything will be trained；
• Moderate computer skills, assist in report data collection.
• Strong responsibility, follow supervision, good communication skills
• Bilingual in Mandarin is required

Benefits

Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship.

Compensation: $18-22/hour during first three months, will increase after probationary period.