Operations Manager (Bilingual Mandarin & English)

UniUni; Edison (NJ); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental, Vision, Medical insurance

Paid Time Off

H1B Sponsorship

Job summary

A logistics and courier company is seeking an Operations Manager (Bilingual Mandarin & English) to lead their operations teams. Responsibilities include overseeing operations in different regions, supervising data-related tasks, and optimizing standard operating procedures. The ideal candidate has extensive operational support experience, strong communication abilities, and a bachelor's degree. The position is full-time, with significant travel expected across the U.S.

Qualifications

• 3 years of experience in the warehouse and logistics industry.
• Possession of a valid driver's license and willingness to travel.
• Strong planning, management, and coordination skills.

Responsibilities

• Oversee operations in various regions.
• Supervise adherence to standard operating procedures.
• Collaborate with personnel across different levels.

Skills

Operational support experience

Data analysis skills

Management practices

Strong communication skills

Automation tools proficiency

Education

Bachelor's degree or higher

Tools

Microsoft Office

Job description

Operations Manager (Bilingual Mandarin & English)

Base pay range: $60,000.00/yr - $120,000.00/yr

We are hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in America. In this role, you will oversee operations in various regions, supervise data-related tasks, and optimize standard operating procedures to ensure efficient and standardized operations. You will support and guide local operations teams in cities throughout the United States.

Job Type: Full Time

Work Location: Onsite - All across the US

Who Are We? UniUni is a Canadian courier for e-commerce and logistics companies that focuses on energy and determination. Our team and technology elevate and streamline fulfillment services in Canada to meet customers\' demanding expectations. With tens of thousands of parcels fulfilled daily, we are a leader in last mile delivery and e-commerce fulfillment operations in Canada.

What Do We Offer? At UniUni, we offer opportunities for employees to achieve their career goals. We value both lateral moves and vertical promotions and aim to develop skills, broaden experience, and help you build a rewarding career. If you are ready to join UniUni\'s dynamic team, apply online and share how you can contribute to our success.

Requirements

Primary Responsibilities:

• Extensive experience in operational support in the logistics or related field
• Excellent data analysis skills, focusing on key metrics and trends to identify issues and improvement opportunities
• Familiarity with developing and implementing data tracking systems and templates to ensure data accuracy and consistency
• Proficiency in management practices and team leadership to supervise adherence to standard operating procedures
• Strong communication and coordination abilities to collaborate with personnel across different levels and departments, driving operational improvements
• Familiarity with concepts of process standardization, automation, and SOP optimization, with preference for relevant experience
• Proficient in utilizing automation tools and data management systems to develop and manage efficient operational processes
• Ability to review and optimize SOPs, using data analysis to guide changes and ensure effectiveness
• Skilled in organizing training meetings to communicate the usage of new SOPs, automation tools, and data management systems

Qualifications:

Required Knowledge And Experience

• 3 years of work experience in the warehouse and logistics industry. Bachelor\'s degree or higher
• Possession of a valid driver\'s license in Canada or the United States and willingness to travel up to 90% of the time
• Ability to learn quickly and excellent problem-solving skills, with the ability to handle unexpected situations
• Strong planning, management, and coordination abilities
• Excellent communication skills, both written and verbal
• Proficiency in basic computer operations, including Microsoft Office, and some data analysis skills

Benefits:

• 401(k)
• Dental, Vision, Medical insurance
• Paid Time Off
• H1B Sponsorship

On-site locations:

Vernon, California, United States; Edison, New Jersey, United States; Dallas, Texas, United States; Doral, Florida, United States; Chicago, Illinois, United States

Other possible locations: Broadview, IL; Dallas, TX; Miami, FL; Fresno, CA; Denver, CO; Seattle, WA