Operation Support Assistant/Specialist Travelling Required

UniUni

Dallas (TX)

On-site

USD 26,174 - 33,062

Full time

14 days+

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Benefits offered by this job

401(k)

Dental, Vision, Medical insurance

Paid Time Off

Paid sick Leave

Paid Holidays

H1B Sponsorship

Job summary

A logistics company in Dallas, TX is seeking an Operational Support Specialist to manage operations and teams across various regions in North America. This role requires strong data analysis and communication skills, with responsibilities including supervising data tasks and optimizing standard operating procedures. Applicants should have 1-3 years of experience in logistics and be willing to travel up to 90% of the time. Competitive compensation is offered.

Qualifications

1-3 years of experience in the warehouse and logistics industry.
Possession of a valid driver's license in Canada or the US.
Ability to learn quickly with strong problem-solving skills.
Proficiency in basic computer operations, including Microsoft Office.

Responsibilities

Oversee operations in various regions and optimize procedures.
Supervise data-related tasks and ensure operational efficiency.
Communicate effectively with personnel across different levels.
Review and optimize SOPs using data analysis.

Skills

Data analysis skills

Operational support experience

Communication skills

Problem-solving skills

Team leadership

Education

Bachelor's degree or higher

Tools

Microsoft Office

Data management systems

Job description

Overview

We are currently hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in North America. In this role, you will be responsible for overseeing operations in various regions, supervising data-related tasks, and optimizing standard operating procedures to ensure efficient and standardized operations. Our goal is to maintain high service standards, and you will be required to travel up to 90% of the time to support and guide local operations teams in cities throughout the United States.

Job Type: Full Time

Work Location: Onsite

About UniUni

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers\' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions - we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni\'s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities

Extensive experience in operational support in the logistics or related field
Excellent data analysis skills, capable of focusing on key metrics and trends to identify issues and improvement opportunities
Familiarity with developing and implementing data tracking systems and templates to ensure data accuracy and consistency
Proficiency in management practices and team leadership to supervise adherence to standard operating procedures
Strong communication and coordination abilities to collaborate with personnel across different levels and departments, driving operational improvements
Familiarity with concepts of process standardization, automation, and SOP optimization, with preference given to those with relevant experience
Proficient in utilizing automation tools and data management systems to develop and manage efficient operational processes
Ability to review and optimize SOPs, utilizing data analysis to guide changes and ensure their effectiveness
Skilled in organizing training meetings to effectively communicate the usage of new SOPs, automation tools, and data management systems

Qualifications

Required Knowledge And Experience

1-3 years of work experience in the warehouse and logistics industry. Bachelor\'s degree or higher education
Possession of a valid driver\'s license in Canada or the United States and willingness to travel up to 90% of the time
Ability to learn quickly and excellent problem-solving skills, with the ability to effectively handle unexpected situations
Strong planning, management, and coordination abilities
Excellent communication skills, both written and verbal
Proficiency in basic computer operations, including Microsoft Office software, and some data analysis skills

Pay Range

Range of pay: 19-24/hour for assistant level in the first three months (open to negotiation depends on experience level)

Benefits