Operations Assistant (1pm-9pm)

Kirkland & Ellis; Boston (MA); On-site; USD 43,000 - 62,000; Full time

Job summary

Kirkland & Ellis in Boston is seeking an Operations Assistant to support attorneys, staff and visitors across facilities, mail, document services, and office logistics in the 200 Clarendon Street office. This fully onsite role runs 35 hours per week, 1:00 p.m.

to 9:00 p.m., with potential overtime based on business needs. You will help set up conference rooms and workstations, manage supplies, and coordinate vendors while delivering a high‑level service mindset and professional workplace

Qualifications

• High school diploma required; associate degree, technical certification, or equivalent preferred.
• Three years of experience in facilities, operations, workplace services, mailroom, digital services, or related support role.
• Technical capability with multifunction printers, copiers, scanners, digital document workflows, and office technology.
• Experience with records management, document imaging, and electronic filing systems.
• Strong attention to detail and the ability to manage multiple requests and deadlines in a fast-paced environment.
• Excellent interpersonal, written, and verbal communication, with a collaborative, proactive customer service approach.
• Proficiency with Microsoft Office Suite and standard office technology (printers, scanners, postage, audiovisual systems).
• Ability to handle confidential information responsibly, exercise sound judgment, and work with colleagues, vendors, and service partners.

Responsibilities

• Keep workplace operations moving: manage mail, packages, legal correspondence, courier services, and shipments with accurate tracking.
• Create ready-to-work spaces: set up and reset conference rooms, meeting spaces, and workstations for visitors, hires, relocations, client events, and internal gatherings.
• Maintain a professional workplace: conduct walk-throughs, replenish supplies, address maintenance or safety concerns, and perform light repairs to keep spaces clean and functional.
• Coordinate vendors and services: work with building management, contractors, and service providers on repairs, maintenance, deliveries, and service requests.
• Support document and workplace technology: assist with printers, copiers, scanners, audiovisual systems, and document production including printing, binding, distribution, and records management.
• Support office logistics: help manage equipment/assets, furniture moves, workspace planning, relocations, and departmental projects.
• Deliver exceptional service: respond promptly to requests from attorneys, staff, clients and visitors, contributing to an efficient and welcoming office experience.

Job description

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

As an Operations Assistant, you’ll play an essential role in the daily operations of the Boston office, supporting attorneys, staff, clients, and visitors across facilities, workplace services, mail and deliveries, document services, office logistics, and vendor coordination. You’ll help create an organized, professional, and welcoming environment while ensuring requests are handled accurately, efficiently, and with a service‑first mindset.

This is a fully onsite position based at 200 Clarendon Street in Boston. The role is scheduled for 35 hours per week, with a 1:00 p.m. to 9:00 p.m. shift, and may require occasional overtime or adjusted hours based on business needs.

• Keep workplace operations moving: Manage incoming and outgoing mail, packages, legal correspondence, courier services, and shipments while maintaining accurate tracking and operational records.
• Create ready-to-work spaces: Set up and reset conference rooms, meeting and training spaces, and workstations for visitors, new hires, relocations, client events, and internal gatherings.
• Maintain a professional workplace: Conduct office walk-throughs, replenish supplies, identify maintenance or safety concerns, and complete light repairs to keep shared spaces clean, organized, safe and functional.
• Coordinate vendors and services: Partner with building management, contractors, and service providers on repairs, maintenance, deliveries, service requests, and onsite work.
• Support document and workplace technology: Assist with printers, copiers, scanners, audiovisual systems, and document production, including printing, copying, scanning, binding, electronic distribution, records management, and document retrieval.
• Support office logistics: Help manage equipment and asset inventories, furniture moves and reconfigurations, workspace planning, office relocations, and departmental projects.
• Deliver exceptional service: Respond promptly and professionally to requests from attorneys, staff, clients and visitors while contributing to an efficient and welcoming office experience.

What You’ll Bring

• Education: A high school diploma is required; an associate degree, technical certification, or equivalent combination of education and experience is preferred.
• Experience: At least three years of experience in facilities, operations, workplace services, mailroom operations, digital services, or a related support role, preferably in a law firm or professional services environment.
• Technical capability: Experience supporting multifunction printers, copiers, scanners, digital document workflows, and workplace technology, with familiarity in records management, document imaging, and electronic filing systems.
• Organization and agility: Strong attention to detail and the ability to organize, prioritize, and manage multiple requests and deadlines in a fast‑paced environment.
• Communication and service: Excellent interpersonal, written, and verbal communication skills, paired with a collaborative, proactive, and solution‑oriented approach to customer service.
• Digital proficiency: Proficiency with Microsoft Office Suite and standard office technology, including printers, scanners, postage equipment, and audiovisual systems.
• Judgment and discretion: The ability to handle confidential information responsibly, exercise sound judgement, and work effectively with colleagues, vendors, and service partners.
• Physical and scheduling flexibility: Ability to move throughout the office and lift up to 50 pounds as needed, with flexibility for occasional overtime or schedule adjustments based on business needs.

If you’re excited to combine hands‑on workplace support, problem‑solving, and outstanding service in an Operations Assistant role, we’d love to hear from you!

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.