Operations Assistant

317 Main Community Music Center; Yarmouth (ME); On-site; USD 37,000 - 50,000; Part time

Benefits offered by this job

Vacation days

Paid holidays

Floating holiday

Sick days

Health insurance

403(b) plan

Staff discounts

Job summary

317 Main Community Music Center is seeking an Operations Assistant to serve as the welcoming presence at the main entrance, providing friendly front-desk service and essential administrative support to keep daily operations running smoothly.

This part-time, non-exempt role (20 hours/week) offers opportunities to assist teaching artists, manage registrations in Opus1.io, handle inquiries, coordinate facilities, and contribute to a positive student and community experience.

Qualifications

• Welcoming presence at main entrance, balancing public-facing community engagement with essential administrative support to ensure smooth daily operations and high-quality student and community experiences.

Responsibilities

• Stationed at the front desk at the main entrance of campus.
• Welcomes community members and students, answers questions about programs, and directs students to their respective studios.
• Assists teaching artists with scheduling conflicts, student communication, and changes to their availability in Opus1.io.
• Responds to the registration inbox, answers the registration phone extension, and responds to voicemail inquiries in a timely manner; assists Director of Operations with facility-related tasks.
• Regularly maintains all aspects of the Opus1.io registration system, including processing registrations, invoices, and payments; assists students with their accounts and backend settings to ensure self-booking works.
• Identifies opportunities for process improvements with the Director of Operations.

Job description

Operations Assistant

Organization: 317 Main Community Music Center

Position Title: Operations Assistant

Department: Operations

Reports To: Director of Operations

Employment Type: Part-Time, Non-Exempt

Schedule: Monday-Thursday, 1:00pm-6:00pm (20 hours/week), with potential for additional weekend hours as needed for events and programs

Compensation: Salary Band 1 | $37,142.86-$50,252.10 per year FTE ($17.86-$24.16/hour)

Benefits: As described in Employee Handbook

About The Position

Serves as the primary welcoming presence at the main entrance of campus, balancing public-facing community engagement with essential administrative support to ensure smooth daily operations and high-quality student and community experiences.

Key Responsibilities

• Stationed at the front desk at the main entrance of campus
• Welcomes community members and students, answers questions about programs, and directs students to their respective studios
• Assists teaching artists with scheduling conflicts, student communication, and changes to their availability in Opus1.io
• Responds to the registration inbox, answers the registration phone extension, and responds to voicemail inquiries in a timely mannerAssists the Director of Operations with facility-related tasks such as communication about facility rentals, ordering supplies, and studio and equipment needs
• Regularly maintains all aspects of the Opus1.io registration system, including:
  • Developing comprehensive knowledge of the system to manage, troubleshoot, and optimize daily operations
  • Processing registrations, invoices, and payments
  • Assisting students with their accounts and optimizing backend system settings to ensure the client-facing self-booking tool functions correctly
  • Working with the Director of Operations to identify opportunities for process improvements
• Other duties as assigned

Benefits

317 Main offers a generous Paid Time Off & Holiday package that includes:

• 20 vacation days (4 weeks) per year for standard full-time staff. Part-time positions receive prorated vacation.
• 12 paid holidays annually, including New Year's Day, MLK Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples' Day, Thanksgiving and the day after, Christmas Eve, and Christmas Day
• 1 floating holiday to use for religious, cultural, or personal observances
• 5 paid sick days per year

317's other benefits include:

• Health insurance for employees working 20+ hours per week, with employer contributions ranging from 25%-70% depending on scheduled hours
• 403(b) retirement savings plan, available to employees working 10+ hours per week after one year of service
• Generous lesson discounts: 40% off all programs for staff, plus discounts for immediate family members (25% for music education, 50% for summer camp)