Operations Assistant

Trend Capital Holdings, Inc.; Vancouver (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full healthcare package

401k with company match

Catered lunch

Coffee, tea and snacks

Paid parking

Competitive pay

Job summary

Trend Capital Holdings, Inc. is seeking an Operations Assistant to support the Consumer Finance team with daily operational and administrative tasks. You will own recurring tasks, update multiple platforms, and help optimize data accuracy and processes across campaigns and partner information.

The ideal candidate is proactive, detail-oriented, and able to work independently while coordinating with several departments to ensure smooth workflows and timely delivery of tasks.

Qualifications

• 2+ years experience in operations, administrative support, customer service, or related role.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills; manage multiple tasks.
• Comfortable with spreadsheets, reports, databases, and web platforms.
• Proficient with Excel or Google Sheets for data organization.
• Strong written and verbal communication abilities.
• Willingness to learn new software and terminology.
• Reliable, proactive, and consistent in responsibilities.
• Ability to work independently while collaborating across departments.
• Strong problem-solving skills; identify errors or inconsistencies.
• Experience using AI and productivity tools.
• Experience with affiliate marketing or performance marketing is a plus.

Responsibilities

• Complete recurring op and admin tasks for Consumer Finance team.
• Enter, update, and maintain information across systems and spreadsheets.
• Assist with setting up and maintaining campaigns, partners, advertisers, and related data.
• Monitor campaigns and workflows for missing information or issues.
• Perform QA checks on data, links, pricing, and campaign details.
• Organize partner agreements, campaign details, and process docs.
• Review invoices, payments, and performance data for accuracy.
• Maintain up-to-date SOPs for recurring tasks.
• Provide additional ops support as business needs evolve.

Skills

Operations experience

Administrative support

Customer service

Attention to detail

Time management

Excel/Sheets

Written communication

Independent work

AI productivity tools

Affiliate marketing knowledge

Tools

Excel

Google Sheets

CRM systems

Databases

Job description

ABOUT THIS JOB

The Consumer Finance team is focused on driving growth through data, strategy, and brand building.

We are looking for a dependable and detail-oriented Operations Assistant to support the team’s day-to-day activities. This role will take ownership of recurring operational and administrative tasks that are currently handled across the team, helping improve organization, consistency, and overall efficiency.

The ideal candidate is proactive, accurate, responsive, and willing to take ownership of routine tasks while identifying opportunities to improve existing processes.

RESPONSIBILITIES

• Complete recurring day-to-day operational and administrative tasks for the Consumer Finance team.
• Enter, update, and maintain accurate information across internal systems, spreadsheets, and other platforms.
• Assist with setting up and maintaining campaigns, partners, advertisers, and related account information.
• Monitor active campaigns and operational workflows to identify missing information, inconsistencies, or potential issues.
• Perform routine quality-assurance checks to confirm that data, links, tracking, pricing, and other campaign details are accurate.
• Help organize and maintain partner agreements, campaign details, process documentation, and internal records.
• Assist with reviewing invoices, payment information, and performance data for accuracy when needed.
• Maintain clear and up-to-date standard operating procedures for recurring tasks.
• Provide additional operational support to the team as business needs evolve.

REQUIRED KNOWLEDGE & SKILLS

• 2+ years experience in operations, administrative support, customer service, or a related role is preferred.
• Strong attention to detail and a commitment to completing work accurately.
• Excellent organizational and time-management skills, with the ability to manage multiple recurring tasks and deadlines.
• Comfortable working with spreadsheets, reports, databases, and web-based platforms.
• Proficiency with Microsoft Excel or Google Sheets, including the ability to organize, filter, and review data.
• Strong written and verbal communication skills.
• Comfortable learning new software, systems, and industry terminology.
• Reliable, proactive, and consistent in following through on assigned responsibilities.
• Ability to work independently while collaborating effectively with multiple departments.
• Strong problem-solving skills and the ability to identify errors or inconsistencies.
• Experience using AI and productivity tools.
• Experience with affiliate marketing, lead generation, performance marketing, or consumer finance is a plus but not required.

Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.