Benefits:
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Marketing Assistants play a critical support role in keeping client accounts organized, communications clear, and daily operations moving efficiently.
This is a highly collaborative position that requires strong communication skills, attention to detail, and the ability to juggle multiple responsibilities without losing structure.
You will serve as a communication bridge between clients and internal teams while also handling essential administrative and marketing support functions.
This role is ideal for someone who enjoys being the operational backbone of a growing organization. This is not a passive support role, it is a mission‑critical position that keeps our accounts running efficiently.
Key Areas of Responsibility
Client Communication & Appointment Coordination
- Check general inboxes (phone, email and social media)
- Collect client materials and approvals
- Communicate updates, deliverables, and requests clearly and professionally
- Confirm appointments and scheduled calls with clients
- Send reminders and follow‑ups to ensure attendance and preparedness
- Work with team leads to create meeting agendas, materials for meetings and recaps
- Maintain organized documentation of conversations and requests
- Escalate urgent matters appropriately
Project Coordination & Task Management
- Support account managers with tracking deliverables and timelines
- Monitor task status and follow up with internal teams
- Ensure deadlines are clearly communicated and met
- Assist with preparing weekly client updates
- Identify potential delays before they become problems
Business Profile Management
- Data entry for the setup and optimization of client’s online business listings
- Upload images, update service descriptions, and monitor business information accuracy
- Coordinate review requests and assist with response management
- Ensure listings remain compliant and properly optimized
Social Media Support
- Daily social seeding
- Assist with proof reading content
- Assist with basic content uploading and formatting
- Ensure posts go live as scheduled
- Monitor comments and notify account managers of engagement
Administrative & Operational Support
- Organize and maintain structured cloud folders (Google Drive, Dropbox, etc.)
- Maintain consistent file naming conventions
- Reorder marketing materials or printed collateral for clients
- Track inventory of client materials when applicable
- Assist with internal documentation and SOP organization
Executive & Agency Support
- Provide administrative support to agency leadership as needed
- Assist with internal scheduling and follow‑ups
- Conduct light research tasks when requested
- Support cross‑department needs during high‑volume periods
Core Traits We Look For
- Anticipatory action
- Proactive and dependable
- Calm under pressure
- Highly organized / detail‑oriented
- Professional communicator
- Team‑oriented
- Resourceful
- Takes ownership without being asked