Operations Assistant

Kidsbooks Publishing; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a forward-thinking publishing company as an Operations Assistant. In this role, you will be at the heart of our operations, ensuring that customer orders are processed accurately and efficiently. Your strong organizational skills and attention to detail will help you manage multiple projects and collaborate with various stakeholders. This position offers a unique opportunity to contribute to a fast-paced environment while enhancing your operational expertise. If you're ready to take on a diverse workload and make a meaningful impact, this is the perfect role for you.

Qualifications

• Minimum of three years of practical experience in operations.
• Strong written and verbal communication skills are essential.

Responsibilities

• Process customer orders into the ERP system and monitor order accuracy.
• Coordinate shipping instructions with outside vendors and manage SKU setup.

Skills

Computer Proficiency

Attention to Detail

Time Management

Multitasking

Organizational Skills

Communication Skills

Education

Bachelor's Degree in Related Field

Tools

ERP System

Job description

Our Opportunity

We are seeking an energetic, self-starting individual to join our company as an Operations Assistant. As part of our operations team, you collaborate with multiple team members, leaders, and stakeholders, participating wherever necessary to ensure smooth, efficient operations. Our ideal candidate has a wide range of applicable skills, from strong computer proficiency with Office productivity suites to attention to detail with data entry tasks. In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills. You should have a thorough knowledge of our product and service offerings, and prior administrative experience is a strong plus.

Duties include, but are not limited to the following:

• Processing customer orders into the ERP system
• Assist with customer RA requests
• Support and resolve vendor compliance issues such as shortages and logistics violations
• Monitor all orders to ensure ship dates are met, routing is on time, and order accuracy
• Work directly with 3rd party carriers to schedule pickups, deliveries, and appointments
• Coordinate the database of product safety testing and quality control inspections
• Track and manage all inbound shipments from Asia, updating the key constituents as to any schedule changes
• Supply warehouse teams with final shipping documents to receive inbound shipments
• Assist with compiling and reporting pallet rental data with pallet vendor
• Facilitate shipment of all samples
• Coordinate all shipping instructions with outside vendors
• Manage SKU set up for all inventoried items
• Enter all Purchase Orders and send them to the responsible vendors

Qualifications

• Thorough industry knowledge with a minimum of three (3) years of practical experience
• Excellent written and verbal communication skills
• Bachelor’s degree in related field is a plus
• Outstanding interpersonal skills
• Ability to work in a high-performing and fast-paced work environment
• Proven ability to stay organized with a heavy and diverse workload