Operations Assistant

Hofstra University; Town of Hempstead (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Hofstra University in Hempstead, NY, invites applications for an Operations Assistant in Enrollment Management, Office of Financial Aid. Reporting to the Senior Assistant Director of Financial Aid, the role provides operational support for Title IV programs and ensures compliance with Hofstra policies and NCAA rules.

The position requires strong organization, communication, and multitasking skills; additional hours evenings and weekends may be required for special projects and events.

Qualifications

• Bachelor’s degree required.
• 0 – 1 year of related experience.
• Detail-oriented with strong time management and organizational skills.
• Excellent written and verbal communication skills are essential.
• Familiarity with Ellucian Banner and prior college financial aid experience preferred.
• Valid driver’s license required.

Responsibilities

• Packages and processes federal, state and institutional aid.
• Reports and monitors student awards and eligibility using Ellucian Banner.
• Ensures timely disbursement of funds to students.
• Responds to inquiries and researches FAFSA-related issues.
• Reviews FAFSA data transmitted to the U.S. Department of Education.
• Certifies and updates federal and private loans.
• Performs and completes projects upon request.
• Assists with outreach efforts on campus.

Skills

Detail-oriented

Time management

Communication

Organization

Education

Bachelor’s degree

Job description

About Hofstra:

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title:

Operations Assistant

Position Number:

897289

Position Category:

Administration

School/Division:

Enrollment Management

Department:

Student Enrollment, Engagement & Success, Office of Financial Aid

Full-Time or Part-Time:

Full-Time

Description:

Reporting to the Senior Assistant Director of Financial Aid, this position provides operational support to the administration of certain Title IV FSA programs. Candidates must be organized and able to handle all aspects of administration and adhere to rules and regulations of Hofstra University, the Coastal Athletic Conference, and the NCAA. Additional hours, evenings and weekends, will be required in support of special projects and events.

Responsibilities include, but are not limited to:

• Packages and processes federal, state and institutional aid.
• Reports and monitors student awards and eligibility using Ellucian Banner.
• Ensures timely disbursement of funds to students.
• Responds to inquiries as well as researches and resolves problems related to FAFSA transactions.
• Reviews FAFSA data transmitted to the U.S. Department of Education.
• Certifies and updates federal and private loans.
• Performs and completes projects upon request.
• Assists with outreach efforts on campus.
• Other related duties as assigned.

Qualifications:

• Bachelor’s degree required.
• 0 – 1 + year(s) related experience.
• Detail-oriented individual with excellent time management and organizational skills.
• Possess strong skills in organizational management and task completion, as well as the ability to multi-task while working independently in a fast-paced environment.
• Ability to work independently, accurately, and collaboratively as appropriate.
• Exceptional written and verbal communication skills are essential.
• Strong interpersonal and administrative skills are needed.
• Must exhibit good professional judgement, computer skills, and the ability to work in a team environment.
• Familiarity with computerized financial aid systems, especially Ellucian Banner and previous college financial aid experience is preferred.
• Valid driver’s license required.

Preferred Qualifications:

• Knowledge of federal financial aid preferred.

Deadline:

Open Until Filled

Date Posted:

10/28/2026

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range:

$50,000