Operations Assistant

Express Employment Professionals - Cincinnati East; Springfield (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Springfield, MO, is seeking an Operations Assistant to support daily logistics tasks, including track and trace, load scheduling, data entry, and carrier communications.

The role also involves light sales duties, assisting Account Managers with lead generation and outreach efforts, BTMS updates, load building, and appointment scheduling.

Qualifications

• Excellent verbal and written communication.
• Strong time management and organizational skills.
• Ability to solve problems and work independently.
• Comfortable with basic math, including rate calculations and percentages.
• Experience in a call center setting is a plus!

Responsibilities

• Enter tracking updates into BTMS, including load notes, status updates, and time punches for pick-up/drop-off.
• Build loads in BTMS and assist Account Managers with appointment scheduling and load creation.

Skills

Communication

Time management

Problem solving

Math skills

Call center experience

Tools

BTMS

Job description

A locally owned logistics company is looking for an Operations Assistant to support their team. The Operations Assistant supports daily logistics functions including track and trace, load scheduling, data entry, and communication with carriers, shippers, and receivers. In addition to operational support, this role includes light sales duties such as maintaining relationships with potential clients, identifying business opportunities, and supporting Account Managers in lead generation and outreach efforts. Enter accurate tracking updates into BTMS, including load notes, status updates, and time punches for pick-up/drop-off. Build loads in BTMS and assist Account Managers with appointment scheduling and load creation.

Required Skills:

• Excellent verbal and written communication.
• Strong time management and organizational skills.
• Ability to solve problems and work independently.
• Comfortable with basic math, including rate calculations and percentages.
• Experience in a call center setting is a plus!

Full Time Evaluation Hire Position

M-F 7:30 am- 4:00 pm

$15.00 / hour

3050 S. National Ste. 200

Springfield, MO 65804