Operations Assistant

Talentoma; South Carolina; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

401(k)

Bonus opportunities

Stipends

Job summary

Talentoma is seeking an Operations Assistant in a fully remote role based in South Carolina, United States. The position supports desk-based administrative tasks, updating task details, and coordinating routine activities within the operations team.

Eligible candidates should have a high school diploma, strong communication, and the ability to work from home with a reliable setup. The role involves handling requests via Basecamp and Microsoft Lists, maintaining organized files in Box, using

Qualifications

• High school diploma or equivalent is required.
• No experience required; related experience preferred.
• Familiarity with office workflows, request tracking, and maintaining orderly task information.
• Ability to use Basecamp and Microsoft Lists for task tracking.
• Comfort with LibreOffice and Box for documents and storage.
• Willingness to learn Zapier and Webex.
• Clear written and verbal communication when sharing updates.
• Good judgment when reviewing details and flagging issues.
• Reliable computer, high-speed internet, and a quiet home workspace.
• Authorization to work in the United States.

Responsibilities

• Review incoming operations requests from a shared queue and project management system.
• Confirm request details, ownership, and priority before proceeding.
• Enter updates, due dates, and status changes in task tracking tools.
• Maintain organized files in a cloud storage platform for team access.
• Update trackers with progress and completed actions in spreadsheets.
• Send follow-up messages when information is missing or unclear.
• Route issues to the operations team lead for guidance.
• Coordinate routine updates via approved video meetings (Webex).
• Support reminders and status notifications using Zapier.
• Meet quality expectations with accurate entries and timely follow-ups.

Skills

Clear communication

Strong judgment

Reliable internet

Remote work

Education

High school diploma or equivalent

Tools

Basecamp

Microsoft Lists

LibreOffice

Box

Zapier

Webex

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

Every completed operations request gives internal teams a clear status, an organized next step, and dependable information for daily work. The Operations Assistant provides desk-based administrative support by organizing incoming requests, updating task details, and helping routine activities move forward without missed handoffs. This role sits within the operations team and works under an operations team lead while partnering with request owners, coordinators, and other internal teams. This is a fully remote role based in South Carolina, United States, where team members work from home in a professional desk-based setting. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming operations requests from a shared queue, email messages, and a project management system such as Basecamp.
• Confirm request details, required information, ownership, and priority before assigning the next administrative step.
• Enter accurate task updates, request notes, due dates, and status changes in a task tracking tool such as Microsoft Lists.
• Maintain organized working files in a file storage platform such as Box so authorized team members can locate current materials.
• Update trackers in a spreadsheets and data entry tool such as LibreOffice to show request progress, open items, and completed actions.
• Send clear follow-up messages to request owners when information is missing, unclear, or changed.
• Route exceptions, delayed handoffs, repeated questions, and unresolved task issues to the operations team lead for direction.
• Coordinate routine updates with internal teams through approved video meetings using a video conferencing platform such as Webex.
• Support consistent task handoffs by using a workflow automation tool such as Zapier for approved reminders and status notifications.
• Meet quality expectations through accurate entries, timely turnaround, complete notes, and reliable follow-up on assigned requests.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience preferred.
• Familiarity with office workflows, request tracking, status updates, and maintaining orderly task information.
• Ability to use a project management system such as Basecamp and a task tracking tool such as Microsoft Lists.
• Comfort using a spreadsheets and data entry tool such as LibreOffice and a file storage platform such as Box.
• Ability to learn approved workflow automation tools such as Zapier and video conferencing platforms such as Webex.
• Clear written and verbal communication when sharing updates, asking focused questions, and explaining next steps.
• Sound judgment when reviewing details, identifying missing information, and bringing concerns to the operations team lead.
• Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from a desk-based home workspace in South Carolina, United States.
• Structured onboarding and training on Basecamp, Microsoft Lists, LibreOffice, Box, Webex, and Zapier.
• Regular check-ins with the operations team lead to review priorities and questions.
• Opportunities to build task tracking, workflow coordination, status communication, and operational support skills.

Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.