Operations Assistant

Groundworks New Mexico; Santa Fe (NM); On-site; USD 36,000 - 56,000; Full time

Job summary

The Museum of New Mexico Foundation is seeking an Operations Assistant to support administrative operations under supervision of the Senior Database and Digital Project Manager. You will ensure accurate data entry, maintain records in our CRM, and issue acknowledgement letters to members and donors.

This role emphasizes high-volume membership and donation processing, collaboration with Development on gift logs, and assisting the Circles Membership Director with database updates,

Qualifications

• Data entry experience, preferably high volume.
• Reliable and punctual attendance.
• An interest in nonprofit administration, business administration, and/or finance.
• Willingness to learn new systems and procedures.
• A high level of professionalism, including the ability to maintain confidentiality of all financial and other sensitive and private information.
• Comfort working in a highly collaborative, small team environment.

Responsibilities

• Process a high volume of membership and donation transactions for upper-level memberships while maintaining a two-week customer service turnaround.
• Collaborate with Development staff to support daily gift log processes.
• Support the Circles Membership Director by completing database updates, processing acknowledgements, and coordinating membership card reprints.

Skills

Data entry

CRM database

Confidentiality

High volume processing

Team collaboration

Nonprofit administration interest

Tools

CRM software

Job description

The Operations Assistant (OA) supports administrative operations at the Museum of New Mexico Foundation. Under the guidance and supervision of the Senior Database and Digital Project Manager, the Operations Assistant will ensure accurate and timely data entry, maintain records in our CRM database, issue acknowledgement letters to our members and donors, and support our Operations and Finance teams as needed.

Additional Areas of Responsibility:

• Process a high volume of membership and donation transactions for upper-level memberships while maintaining a two-week customer service turnaround.
• Collaborate with Development staff to support daily gift log processes.
• Support the Circles Membership Director by completing database updates, processing acknowledgements, and coordinating membership card reprints.

Other Information/Requirements:

• Data entry experience, preferably high volume
• Reliable and punctual attendance
• An interest in nonprofit administration, business administration, and/or finance
• Willingness to learn new systems and procedures
• A high level of professionalism, including the ability to maintain confidentiality of all financial and other sensitive and private information
• Comfort working in a highly collaborative, small team environment

How to Apply:

Please e-mail PDFs of your resume and cover letter to [e-mail], including "Operations Assistant" in the subject line of your e-mail.