Operations Assistant

NC State University; Raleigh (NC); Presencial; USD 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Longevity raises

End-of-semester bonus up to $200

Descripción de la vacante

NC State University Campus Enterprises is seeking a student employee for the Talley Student Union. The role supports event setup, room maintenance, and customer service within campus venues as part of NC State Student Centers.

The position offers training at tier 1 ($11/hr) with potential promotion to tier 2 ($12/hr) and annual raises. Hours vary 7am–1am, 8–20 per week, including nights and weekends, with a potential end-of-semester bonus.

Formación

• Demonstrate excellent customer service skills.
• Ability to carry, push, pull, and roll up to 40 pounds.
• Elevated oral and written communication skills.
• Willingness to support other NC State Student Centers functions.
• Attend mandatory staff meetings and training sessions.

Responsabilidades

• Set up, strike, and clean event rooms per 7PointOps standards.
• Maintain organized and safe facilities and work areas.
• Set up and store equipment with care and precision.
• Plan ahead to ensure smooth transitions between events.
• Provide superior customer service and professional conduct.
• Attend staff meetings and comply with student employee policies.
• Other duties as assigned.

Conocimientos

Customer service

Teamwork

Communication

Flexibility

Attendance

Physical ability

Educación

Current NC State University student

Descripción del empleo

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: NC State Students Centers creates memorable experiences for all students, guests and alumni at NC State. We strive to provide a clean, safe and welcoming environment for the NC State community. In support of the university’s educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities.

Compensation: Students will start at a training level of tier 1 at $11 per hour. Once they have demonstrated sufficient skills they may be eligible to be promoted to a tier 2 position at $12 per hour.

In addition, eligible students will receive longevity raises based on years of service within Campus Enterprises. Student Centers employees are eligible for an end-of-semester bonus of up to $200.

Locations: Talley Student Union

Work Schedule: Event-based; 8-20 hours per week between 7am and 1am; includes nights and weekends; special hours apply occasionally

Federal Work-Study Eligible

Essential functions and responsibilities include but are not limited to:

• Setup, strike, and clean event rooms, including large event spaces, based on information in 7PointOps based event standards
• Maintain organized and safe facilities, venues and work areas
• Set up and store equipment with care and precision
• Plan ahead and manage time to ensure smooth transition of room setups between events
• Uphold a superior level of customer service
• Maintain a high level of professionalism at all times
• Attend and actively participate in mandatory staff meetings
• Remain in compliance with NC State Student Centers student employee policies and expectations at all times
• Other duties as assigned.

Essential Qualifications

• Current NC State University student with a flexible schedule
• Demonstrate excellent customer service skills
• Ability to carry, push, pull, and roll up to 40 pounds
• Ability to work with and manage a team
• Elevated oral and written communication skills
• Willingness and ability to support other functions of NC State Student Centers
• Attend mandatory staff meetings, student employee orientation, and training sessions

Campus Enterprises Employee Expectations

As a student employee with Campus Enterprises, we expect you to be professional and be present for your shifts. This includes but is not limited to:

• Arriving early for shifts
• Having on a complete uniform
• Clocking in and clocking out in a timely fashion
• Cell phones are only used at appropriate times
• Prioritize the client
• Finish all duties before taking a break

Learn, Grow and Earn More:

• Gain experience, grow your skills and get promoted
• Earn annual raises
• Connect with other students beyond the classroom
• Stand out to future employers
• Build strong relationships with supervisors who can serve as references

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Persons with disabilities requesting accommodations in the application and interview process, please call 919.515.3148 or send an email to [email protected].

NC State uses E-Verify to confirm employment eligibility of all newly hired employees. Visit the E-Verify website to learn more about E-Verify, including your rights and responsibilities.