Operations Assistant

Netchannels; Northern, New York (KY, NY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Netchannels Marketing is seeking a highly organized, detail-oriented programs and operations assistant to support data management, research, reporting, and day-to-day coordination.

The ideal candidate will be proficient in Excel, comfortable working with intelligence and business databases to gather, organize, analyze, and maintain information, and able to turn data into actionable insights while supporting multiple priorities independently.

Qualifications

• 3+ year experience, Bachelor degree in Marketing, Communications, or Administration
• Excel skills including formulas, sorting/filtering, pivot tables, lookups, and reporting
• Experience using business intelligence, research, government, or proprietary databases
• Comfortable learning new software platforms – IT efficient
• Strong internet research and information-gathering skills, comfortable using AI for research
• Highly organized with exceptional attention to detail
• Able to manage multiple projects and deadlines
• Comfortable working independently and taking initiative
• Strong written and verbal communication skills
• Able to quickly learn new software, databases, and systems
• Experience with government contracting, SAM.gov, GSA, federal/state procurement databases, or business intelligence platforms is a strong plus.

Responsibilities

• Build, maintain, and update Excel spreadsheets, trackers, reports, and databases
• Research companies, organizations, government agencies, contracts, and other business opportunities using intelligence and research databases
• Collect, verify, organize, and analyze information from multiple sources
• Track registrations, certifications, contracts, renewals, deadlines, prospects, and other operational data
• Develop and maintain reporting dashboards and management reports
• Identify discrepancies, missing information, and data-quality issues
• Support administrative and operational projects as needed
• Maintain strict attention to detail and confidentiality
• Manage marketing program: coordinate meetings, prepare agenda, develop reports, and communicate back to all stakeholders

Skills

Excel

Data management

Research skills

Communication skills

Education

Bachelor degree in Marketing, Communications, or Administration

Tools

Business intelligence databases

Government databases

SAM.gov

GSA

Federal/state procurement databases

Job description

Marketing Programs and Operations Assistant

Netchannels Marketing is seeking a highly organized, detail-oriented program management and operations assistant to support our growing team with data management, research, reporting, and day-to-day operational coordination.

The ideal candidate is proficient in Microsoft Excel and comfortable working with intelligence, research, and business databases to gather, organize, analyze, and maintain information. This is an excellent opportunity for someone who enjoys turning information into organized, actionable data and can work independently while supporting multiple priorities.

Key Responsibilities

• Build, maintain, and update Excel spreadsheets, trackers, reports, and databases


• Research companies, organizations, government agencies, contracts, and other business opportunities using intelligence and research databases


• Collect, verify, organize, and analyze information from multiple sources


• Track registrations, certifications, contracts, renewals, deadlines, prospects, and other operational data


• Develop and maintain reporting dashboards and management reports


• Identify discrepancies, missing information, and data-quality issues


• Support administrative and operational projects as needed


• Maintain strict attention to detail and confidentiality


• Manage marketing program: coordinate meetings, prepare agenda, develop reports, and communicate back to all stakeholders

Ideal Candidate

• 3+ year experience, Bachelor degree in Marketing, Communications, or Administration


• Excel skills including formulas, sorting/filtering, pivot tables, lookups, and reporting


• Experience using business intelligence, research, government, or proprietary databases


• Comfortable learning new software platforms – IT efficient


• Strong internet research and information-gathering skills, comfortable using AI for research


• Highly organized with exceptional attention to detail


• Able to manage multiple projects and deadlines


• Comfortable working independently and taking initiative


• Strong written and verbal communication skills


• Able to quickly learn new software, databases, and systems


• Experience with government contracting, SAM.gov, GSA, federal/state procurement databases, or business intelligence platforms is a strong plus.

What We’re Looking For

We need more than someone who can perform routine administrative tasks. We are looking for a resourceful problem-solver who knows how to find information, determine what matters, organize it in Excel, and turn it into something the team can use. If you enjoy administration, organization, and operations, we want to hear from you.

At Netchannels, we value differences. We believe that success is achieved by pulling together all talents from all sources. We also believe that each and every single one of us can change the World. We're dedicated to matching our talents with the best opportunity for them and for our clients.

Netchannels is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.