Operations Assistant

Women's Imaging Specialists LLC; Fairhope (AL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits start day 61: Health, dental,

PTO | 401k after 6 months

Job summary

Women's Imaging Specialists in Fairhope, AL is seeking an Operations Assistant to join a fast-paced, patient-first environment. Monday–Friday daytime hours, in-person, with no nights or weekends.

You will welcome patients, verify insurance, manage appointments, and support the clinical team across 18 centers in GA and AL. The role requires 1+ year medical office experience, proficiency with Microsoft Office, and strong attention to detail.

Qualifications

• 1+ year medical office experience.
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word.
• Excellent attention to detail, time management, and conflict resolution.
• Customer service mindset — on-the-job training or certificate a plus.
• Able to sit at a computer for extended periods, lift up to 20 lbs, and travel to other WIS sites.
• High school diploma or equivalent; medical admin certification a plus.

Responsibilities

• Welcome patients warmly and check them in with care.
• Verify insurance + ID, help patients with digital/paper intake forms.
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits.
• Manage provider schedules and communicate any changes to the clinical team.
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking.
• Scan, file, and keep records organized and HIPAA-compliant.
• Keep our waiting room calm, clean, and welcoming.
• Provide basic patient education when needed.

Skills

Attention to detail

Time management

Conflict resolution

Customer service mindset

Education

High school diploma or equivalent

Medical admin certification a plus

Tools

Excel

Outlook

Teams

SharePoint

Word

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Fairhope, AL

Ready to help women feel cared for from the moment they walk in?

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus