Operations Assistant

Athena Medical Management LLC; Dublin (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Women's Imaging Specialists in Dublin, GA is seeking an Operations Assistant to greet patients, verify insurance, manage scheduling, and keep records organized. This in-person, Monday–Friday role offers daytime hours with no evenings or weekends and opportunities to work with a dedicated team focused on women's health.

You will use Infinitt scheduling software, Excel, and SharePoint, coordinate provider calendars, and ensure HIPAA-compliant, friendly patient experiences across our 18 GA & AL

Qualifications

• 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs
• High school diploma or equivalent; medical admin certification a plus

Responsibilities

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

Skills

Medical office experience

Attention to detail

Time management

Conflict resolution

Customer service mindset

Education

High school diploma or equivalent

Medical admin certification a plus

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

SharePoint

Microsoft Word

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Dublin, GA

Women's Imaging Specialists is a proud Equal Opportunity Employer.

We celebrate diversity and participate in E-Verify.

Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus