Operations Assistant

Athena Medical Management LLC; Fairhope (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401k after 6 months

Job summary

Women's Imaging Specialists in Fairhope, AL is seeking an Operations Assistant to support patient flow, verify insurance, and manage front-desk tasks in a fast-paced, patient-first environment. This full-time, in-person role offers daytime hours with no nights or weekends, and requires proficiency in Microsoft Office, strong attention to detail, and the ability to sit at a computer for extended periods.

You will help coordinate scheduling across multiple sites and maintain HIPAA-compliant

Qualifications

• 1+ year medical office experience.
• Proficient in Microsoft Office (Excel/Outlook/Teams/SharePoint/Word).
• Attention to detail, time management and conflict resolution skills.

Responsibilities

• Welcome patients warmly and check them in with care.
• Verify insurance and ID; assist with intake forms.
• Answer phones, schedule/reschedule appointments, confirm visits.
• Manage provider schedules and communicate changes to the clinical team.
• Serve as Infinitt scheduling software expert; use Excel/SharePoint for tracking.
• Scan, file, and maintain HIPAA-compliant records.
• Keep waiting area calm, clean, and welcoming.
• Provide basic patient education when needed.

Skills

Medical office experience

Microsoft Office proficiency

Education

High school diploma or equivalent

Medical admin certification

Tools

SharePoint

Excel

Outlook

Teams

Word

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Fairhope, AL

Ready to help women feel cared for from the moment they walk in?

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus