Operations Assistant

Athena Medical Management LLC; Warner Robins (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits start day 61

401k after 6 months

PTO

Job summary

Women’s Imaging Specialists in Warner Robins, GA, is seeking an Operations Assistant to support patient intake, scheduling, and front desk operations in a fast-paced outpatient setting.

The role emphasizes patient-first service with Mon-Fri daytime hours, no nights or weekends. Requires 1+ year in a medical office and strong MS Office skills. On-site position with benefits starting Day 61.

Qualifications

• 1+ year of medical front desk/office experience.
• Proficiency in Microsoft Word, Excel, Outlook, Teams; willingness to learn Infinitt scheduling/EMR and Doctor Connect.
• Strong attention to detail, time management, and conflict resolution.

Responsibilities

• Welcome patients warmly and check them in with care.
• Verify insurance + ID, help patients with digital/paper intake forms.
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits.
• Manage provider schedules and communicate any changes to the clinical team.
• Become Infinitt scheduling software expert and use Excel/SharePoint for daily productivity tracking.
• Scan, file, and keep records organized and HIPAA-compliant.
• Keep our waiting room calm, clean, and welcoming.
• Provide basic patient education when needed.

Skills

Microsoft Office

Medical office experience

Data entry

Phone etiquette

HIPAA knowledge

Education

High School Diploma or GED

Tools

Infinitt scheduling

Excel

SharePoint

Doctor Connect

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 19 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Warner Robins, GA

Ready to help women feel cared for from the moment they walk in?

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: High School Diploma or GED
• Required: 2+ years experience in a physician’s office, medical front desk, or healthcare operations role
• Required: Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect
• Preferred: Experience in radiology, imaging center, or women’s health setting
• Preferred: Familiarity with prior authorization, referrals, or breast imaging workflows
• Working knowledge of medical terminology, insurance verification, and HIPAA regulations