Operations Assistant

Global Launch; Cleveland, Northern (OH, KY); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Case Western Reserve University’s Sears think[box] invites applications for the UGEN (Student) Operations Assistant. This student role supports daily desk operations and serves as the first contact for visitors, helping maintain smooth think[box] workflows.

Responsibilities include assisting with Airtable data cleanup and automation updates, managing equipment inventories, updating documentation in Google Suite, and coordinating with makerspace staff to improve systems for users.

Qualifications

• Work-Study status is REQUIRED.

Responsibilities

• Cover day-to-day operations for the Welcome Desk, as needed.
• Serve as the first point of contact for all visitors entering Sears think[box].
• Support the Operations Manager with projects pertaining to facility and systems needs.
• Co-managing Airtable data clean-up and updating interfaces/automations
• Tracking, updating, and maintaining various electronics and technical equipment
• Cleaning up operations documentation and Google Suite applications
• Assisting with dropping off outdated keys or IDs and retrieving new ones
• Collaborating with makerspace staff to update systems and equipment
• Assist with web-based tutorial updates

Tools

Airtable

Google Workspace

Job description

Case Western Reserve University: STUDENT EMPLOYMENT: UGEN (STUDENT)

Location

Sears think[box]

Open Date

Sep 22, 2026

Description

Sears think[box] Operations Assistant - 26/27 Academic Year

* Work-Study Status is REQUIRED *

Job Duties

Cover day-to-day operations for the Welcome Desk, as needed, serving as the first point of contact for all visitors entering Sears think[box].

Support the Operations Manager with ongoing projects pertaining to facility and systems needs, including:

Co-managing Airtable data clean-up and updating interfaces/automations

Tracking, updating, and maintaining various electronics and technical equipment within the building

Cleaning up operations documentation and Google Suite applications that support the overall function of think[box] processes

Assisting with dropping off outdated keys or IDs and retrieving new ones as requested

Collaborating with makerspace staff to update systems and equipment so we can further streamline operations for makerspace users

Assist with web-based tutorial updates

Schedule

Dates: Oct. 5, 2026 - May 7, 2027

Hours: 8-10 hours per week. Expected hours are 9-11 a.m. Monday through Friday, but there is flexibility to accommodate for class schedules, as long as communicated in advance. Some hours can also be moved to Saturdays during open hours (12-7 p.m.).

Hourly rate: $15.40

Application Process

This institution is using Interfolio's Faculty Search to conductthis search. Applicants to this position receive a free Dossieraccount and can send all application materials, includingconfidential letters of recommendation, free of charge.

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodation Statement:
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity by phone at 216.368.3066 or by email at [e-mail] . Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.