Operations and Membership Manager

The Choice, Inc.; Washington (District of Columbia); Hybrid; USD 55,000 - 60,000; Full time

Job summary

The Choice, Inc. in Washington DC seeks an Operations and Membership Manager for a trade association client. The role blends office operations with membership management in a policy-oriented setting.

Location is Downtown DC, hybrid with in-office Tuesdays and Thursdays. Compensation ranges from $55,000 to $60,000 and offers broad exposure to governance, events, and vendor coordination.

Qualifications

• Professional office environment experience preferred.
• Hill internship experience is a plus.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as a primary point of contact for members and external stakeholders.
• Support leadership and governance groups with meeting prep, scheduling, and admin needs.
• Maintain and update membership records in CRM.
• Assist with membership administration, financial processes, and vendor coordination.
• Coordinate internal and external meetings, events, travel, and logistics.
• Support compliance, reporting, and administrative initiatives as needed.
• Provide onsite support for membership events, meetings, and programs.
• Assist with general office operations and special projects.

Skills

Organizational skills

Attention to detail

Office experience

Hill internship experience

Tools

Salesforce

MS Office

Database management

Job description

The Choice is managing an immediate direct hire search for an Operations and Membership Manager position for our trade association client.

This is a great opportunity for early-career professionals to work in a policy-focused organization and gain a broad range of office operations experience.

Location/Schedule: Downtown DC, hybrid (Tuesdays/Thursdays in office)

Compensation: $55,000-$60,000

Qualifications:

• Some professional experience in an office environment preferred. Previous Hill internship experience is a plus.
• Strong organizational skills and superior attention to detail.
• Proficiency with database management and MS Office tools. Experience with Salesforce is a big plus.

Job Duties:

• Serve as a primary point of contact for members and external stakeholders
• Support organizational leadership and governance groups with meeting preparation, scheduling, and administrative needs
• Maintain and update membership records in membership CRM
• Assist with membership administration, financial processes, and vendor coordination
• Coordinate internal and external meetings, events, travel, and logistics
• Support compliance, reporting, and administrative initiatives as needed
• Provide onsite support for membership events, meetings, and organizational programs
• Assist with general office operations and special projects