Operations and Development Associate

CAREERS IN NONPROFITS; Columbia (SC); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Careers In Nonprofits is seeking an organized Operations & Development Associate for a part-time, hybrid, temporary role in Columbia, MD. The position supports day-to-day operations, inbox and data management, donor acknowledgments, mail processing, and back-office development tasks during a growth period.

The ideal candidate will have a Bachelor's degree preference and about 1 year of related experience, strong organizational skills, and excellent communication.

Qualifications

• Bachelor's degree preferred given interaction with medical/scientific experts.
• 1 year of administrative/operations/development/nonprofit experience.
• Strong organization and attention to detail.
• Excellent written and verbal communication.
• Discretion with confidential information.
• Strong computer and systems skills; quick to learn new software.
• Experience with data entry, databases, or CRM.

Responsibilities

• Manage general email inbox, organize and clean backlog.
• Respond to inquiries and route to staff.
• Return triaged calls from answering service.
• Process incoming mail and distribute confidential items.
• Provide admin support to Executive Director and team.
• Assist with donor acknowledgments and mailing.
• Maintain spreadsheets/databases, data entry and quality control.
• Support back-office development activities.
• Keep files and records organized and up to date.
• Work independently to identify admin needs and resolve them.
• Provide office coverage during staff travel and events.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Discretion with confidential info

Computer and systems skills

Spreadsheets, data entry, database/CRM

Independent working style

Multitasking in fast-paced environment

Customer service and Interpersonal

Education

Bachelor's degree preferred

Tools

CRM systems

Databases

Spreadsheets (Excel)

Job description

Do you have 1 years of operations and development experience?

Are you passionate about medical access?

A growing mission-driven nonprofit is seeking a highly organized, adaptable Operations & Development Associate to provide critical administrative and development support during a particularly busy period of growth. This is an excellent opportunity for a self-starter who enjoys wearing multiple hats, learning new systems, and bringing structure to a fast-paced environment. This is a part-time, hybrid, temporary role based in Columbia, MD.

ORGANIZATION: Medical Nonprofit

LOCATION: Columbia, MD

POSITION TITLE: Operations and Development Associate

SCHEDULE: Hybrid 3-4 days a week. Potential to grow to 40 hours.

DURATION: 3 months. High chance of becoming Permanent.

HOURLY RATE: $20/hr – $25/hr DOE

Is This Your Dream Job?

The Operations & Development Associate will support day-to-day office operations, inbox and data management, donor acknowledgments, mail processing, and other administrative needs.

Our Ideal Candidate:

• Bachelor's degree preferred, particularly given the organization’s complex, mission-focused work and frequent interaction with medical and scientific subject matter experts.
• 1 years of experience in an administrative, operations, development, nonprofit, or related role.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to handle confidential or sensitive information with discretion.
• Strong computer and systems skills, with the ability to quickly learn new software and processes.
• Experience with spreadsheets, data entry, database maintenance, or CRM systems.
• Ability to work independently and exercise sound judgment.
• Comfortable managing multiple priorities and shifting responsibilities in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Ability to commute easily to Columbia, MD at least two days per week, with increased in-office availability required during the September 21–October 2 conference period.

How You Will Spend Your Day:

• Monitor, organize, and clean up the organization’s general email inbox, including addressing a significant backlog.
• Respond to routine inquiries and route messages to the appropriate staff member.
• Return phone calls that have been triaged through the organization’s answering service.
• Process incoming mail, determine what requires immediate attention or contains confidential information, and distribute appropriately.
• Provide administrative support to the Executive Director and broader team as needed.
• Assist with donor acknowledgment letters, including preparing, printing, organizing, and mailing correspondence.
• Maintain and update spreadsheets and databases, including data entry, cleanup, and quality control.
• Support development back-office activities and other administrative processes.
• Help keep office systems, files, and records organized and up to date.
• Work independently to identify administrative needs and take initiative to resolve them.
• Provide office coverage and ensure essential operations continue smoothly when staff are traveling or attending events.

Conference & Office Coverage

During the organization’s annual patient conference, the Associate will be expected to provide independent office coverage, including checking mail and ensuring important communications or materials are handled appropriately.

From September 21–October 2, in-office availability at least three days per week is required.

We’d love to hear from you!

Deadline to apply is 08/24/2026.

For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.