Development and Operations Associate

Asian & Pacific Islander American Health Forum; San Francisco (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Parental leave

401(k) + matching

Health insurance

Paid time off

Vision insurance

Flexible spending account

Life insurance

Employee assistance program

Dependent health insurance coverage

Job summary

The Asian & Pacific Islander American Health Forum seeks a full-time Development and Operations Associate to provide operational and administrative support in San Francisco. This hybrid position is responsible for coordinating fundraising activities, maintaining accurate records in Salesforce, and managing internal workflows effectively.

Ideal candidates will have 2+ years of experience in Development and Operations, strong communication skills, and proficiency in financial management. Benefits include health insurance, parental leave, and a 401(k) plan.

Qualifications

• 2+ years of experience in Development and Operations.
• Strong skills in verbal and written communication.
• Experience with basic financials – budgets and grant accounting.

Responsibilities

• Support fundraising campaigns and donor activities.
• Assist with grant proposal development.
• Maintain records in Salesforce.

Skills

Attention to detail

Strong verbal communication

Data analysis

Budget management

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Excel

Google Sheets

Job description

Position Summary

The Development and Operations Associate provides operational, development, and administrative support to advance APIAHF's fundraising, organizational effectiveness, stakeholder engagement, and grant management activities. This role serves as a key coordinator across departments, ensuring projects, systems, and communications are managed efficiently and accurately. The ideal candidate demonstrates the ability to solve problems, implement policies & procedures, and juggle competing priorities.

Key Responsibilities

• Support fundraising campaigns and donor stewardship activities
• Assist with grant proposal development and reporting
• Maintain donor and funder records in Salesforce
• Prepare development reports and presentations

Operations & Administration

• Coordinate internal workflows and project timelines
• Support meetings, documentation, and office logistics
• Manage incoming correspondence and records

Communications & Stakeholder Engagement

• Coordinate partner outreach and event communications
• Support webinars, events, and community initiatives

Physical Requirements

• Sit, bend, and reach with hands and arms.
• Lift approximately 20-25 lbs. on occasion.
• Stand and move throughout the office.
• Have consistent and reliable attendance.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Work under pressure with changing, ambiguous priorities.
• Communicate effectively and promptly to clients or employees of the organization.
• High level of manual dexterity to adeptly type and use computer equipment.
• Follow written and oral instructions and procedures.

Qualifications

• 2+ years of experience with Development and Operations
• Extremely detail-oriented self-starter – you pay attention to detail and thoroughly check work.
• Demonstrated ability to manage competing priorities, navigate ambiguity, and identify practical solutions in a fast-paced environment.
• Strong verbal and written communication skills to work with a variety of communication styles.
• Experience with basic financials – budgets, profit & loss statements/statements of financial activity, grant accounting.
• Strong skills with Microsoft/Google software suites (Excel, Word, PowerPoint, Google Sheets, Google Docs, Google Forms).

Preferred Experience

• Bachelor's Degree
• 2+ years of administrative and/or non-profit program experience
• Experience maintaining CRM databases; Salesforce experience strongly preferred
• Advanced proficiency with Excel and/or Google Sheets, including data analysis, reporting, and spreadsheet management

Benefits and Location

This full-time hybrid remote position is based in our San Francisco office. We offer competitive benefits, including:

• Parental leave
• 401(k) +401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Flexible spending account
• Life insurance
• Employee assistance program
• Dependent health insurance coverage

To Apply

Please email your CV, cover letter, and three references to [e-mail]. Include “Development and Operations Associate” in the subject line of your email. Ability to successfully pass a background check for all candidates who receive a contingent offer.

We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.