Operations Analyst T3

Netpace Inc; Newtown Square (Delaware County); Remote; USD 70,000 - 95,000; Full time

Job summary

Netpace Inc is seeking an Operations Analyst contractor to support Revenue Operations across GTM, adoption & usage, and analytics. You will collaborate with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy and actionable insights that drive revenue outcomes.

The ideal candidate is hands-on, analytically strong, and comfortable operating in fast-moving environments. You will work on GTM support, adoption tracking, and reporting to enable data-driven decisions

Qualifications

• Experience in Revenue Operations, Sales Ops, or Analytics.
• Strong reporting, dashboards, and data analysis skills.
• Familiarity with go-to-market motions and revenue metrics.
• Ability to translate data into actionable insights for non-technical audiences.

Responsibilities

• Support GTM execution and CRM planning with accounts and territories.
• Document recurring questions and processes for self-service scalability.
• Track adoption and consumption metrics to identify trends and growth.
• Provide data-backed answers to questions from leadership.
• Analyze contribution and attainment across partner and solution areas.
• Synthesize data into clear narratives for non-technical audiences.
• Improve metrics and reporting standards.

Skills

Revenue Operations

Data analysis

Dashboards

CRM experience

Cross-functional

SQL basics

Tools

Salesforce

Excel

Tableau

Job description

Title: Operations Analyst

Location: Fully Remote (EST Hours) / Newtown Square, PA 19073

Duration: 6+ months

Summary

• We are seeking a Revenue Operations Contractor to support initiatives across go-to-market, adoption & consumption and reporting & analytics. This role will partner closely with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy, operational execution, and actionable insights that drive revenue outcomes.
• The ideal candidate is hands-on, analytically strong, and comfortable operating in fast-moving, ambiguous environments.

Key Responsibilities

Go-To-Market Support

• Support Business Partners with ongoing GTM execution including account and territory assignments within our planning and CRM tools.
• Document recurring questions, insights, and processes to improve field self-service and scalability
• Adoption & Consumption
• Track and analyze adoption and consumption metrics to identify trends, risks, and growth opportunities
• Support stakeholders with insights related to usage, consumption-based revenue, cACV, and customer health
• Identify early signals related to churn risk, renewal likelihood, or expansion opportunities
• Help drive awareness and adoption of dashboards, tools, and reporting among business users

Sales & Stakeholder Support

• Act as a point of contact for sales and field questions related to consumption, reporting, and performance
• Provide data-backed answers to ad hoc questions from Sales Leadership, Customer Success, and Revenue Leadership
• Document answers to frequently asked questions to share with the broader team
• Reporting & Analysis
• Analysis of contribution, attainment, growth across our partner and solution areas.
• Perform ad hoc analysis to answer business-critical questions and support decision-making
• Synthesize complex data into clear, actionable narratives for non-technical audiences
• Contribute to continuous improvement of metrics, definitions, and reporting standards

Required Qualifications

• Experience in Revenue Operations, Sales Operations, Business Operations, or Analytics
• Strong hands-on experience with reporting, dashboards, and data analysis
• Familiarity with go-to-market motions, sales processes, and revenue performance metrics
• Experience working with usage, adoption, or consumption-based metrics
• Ability to communicate insights clearly to both technical and non-technical stakeholders
• Comfortable working independently in a fast-paced, evolving environment

Preferred Qualifications

• Experience supporting CRM and revenue systems (e.g., Salesforce or similar platforms)
• Exposure to SaaS or technology revenue models
• Prior experience in contractor or project-based RevOps roles
• Strong documentation and process improvement mindset