Operations Analyst Program — Grow in Process Improvement

JPMorganChase; Columbus (OH); On-site; USD 65,000 - 80,000; Full time

Job summary

JPMorganChase is seeking motivated individuals to start a two-year Operations Analyst Program in Columbus, OH. You will join an integrated team focusing on processing/servicing, trade/asset support, reporting, and transformation.

The program includes induction training, exposure to multiple lines of business, and opportunities for advancement upon successful completion. You will work with colleagues across teams to learn core operations functions, apply automation opportunities, and develop

Qualifications

• Pursuing a bachelor’s or master’s degree with an expected graduation date in or before 2026.
• Strong teamwork and ability to meet deadlines in a dynamic environment.
• Excellent written and verbal communication skills.
• Detail-oriented with strong analytical thinking and accuracy.

Responsibilities

• Assist in end-to-end client lifecycle management, onboarding through maintenance.
• Process, clear, investigate, and service transactions and tickets.
• Support data analytics and reporting for the team and lines of business.
• Identify process gaps and work with Technology to optimize; create Tableau dashboards.

Skills

Team player

Communication

Detail oriented

Time management

Growth mindset

Root-cause analysis

Data analytics

Problem solving

Education

Pursuing BA/BS/BBa or MA/MS, graduation Dec 2026 or earlier

Tools

MS Office

Tableau

Alteryx

Job description

JPMorganChase is seeking motivated individuals to start a two-year Operations Analyst Program in Columbus, OH. You will join an integrated team focusing on processing/servicing, trade/asset support, reporting, and transformation.

The program includes induction training, exposure to multiple lines of business, and opportunities for advancement upon successful completion. You will work with colleagues across teams to learn core operations functions, apply automation opportunities, and develop