Operations Analyst: Growth & Automation Track

J.P. Morgan; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in New York offers a two-year Operations Analyst Program designed to develop future leaders in Operations. You'll rotate across Processing/Servicing, Trade/Asset, Reporting, and Transformation, gaining hands-on experience and exposure to senior leaders.

You will work with data analytics, automation, and Tableau dashboards, collaborating with diverse teams to deliver value to clients and the firm. Eligible students graduating by December 2026 are encouraged to apply.

Qualifications

• Pursuing a BA/BS/BB A or 2 year MA/MS with an expected graduation date of December 2026 or prior to start date – all majors considered
• Great team player able to work within deadlines in a dynamic and changing environment
• Demonstrated ability to communicate effectively both written and verbally
• Detailed-oriented with strong critical thinking, attention to detail and analytical skills
• Ability to manage time, prioritize assignments and know when to seek help for optimal solution
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Demonstrated growth mindset with desire to learn financial operations
• Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
• Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
• Experience with data analytics including working with large data sets, data analysis and visualization

Responsibilities

• Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance
• Process, clear, investigate, and service transactions, tickets, and widgets responsibly
• Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business
• Oversee data management, governance, sourcing, control of reference data, and provide operational support
• Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients
• Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting
• Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients

Skills

Team player

Communication skills

Detail-oriented

Time management

Data analysis

Education

BA/BS or 2-year MA/MS with Dec 2026

Tools

Tableau

Alteryx

Excel

PowerPoint

Job description

JPMorgan Chase & Co. in New York offers a two-year Operations Analyst Program designed to develop future leaders in Operations. You'll rotate across Processing/Servicing, Trade/Asset, Reporting, and Transformation, gaining hands-on experience and exposure to senior leaders.

You will work with data analytics, automation, and Tableau dashboards, collaborating with diverse teams to deliver value to clients and the firm. Eligible students graduating by December 2026 are encouraged to apply.