Operations Analyst Program: Launch Your Finance Ops Career

JPMorgan Chase; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

JPMorganChase in Chicago, IL (and other locations) is seeking an Operations Analyst Program participant for a two-year, full-time track. You will join a high-performing team, gain bank product knowledge, and identify process opportunities while advancing in Operations.

The program emphasizes collaboration, stakeholder interaction, and development across Processing/Servicing, Trade/Asset, Reporting, and Transformation with exposure to analytics and automation tools.

Qualifications

• Pursuing a B.A., B.S., B.B.A or 2 year M.A. or M.S., with an expected graduation date of December 2026 or prior to start date – all majors considered
• Great team player able to work within deadlines in a dynamic and changing environment
• Demonstrated ability to communicate effectively both written and verbally
• Detailed-oriented with strong critical thinking, attention to detail and analytical skills
• Ability to manage time, prioritize assignments and know when to seek help for optimal solution
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Demonstrated growth mindset with desire to learn financial operations
• Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
• Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
• Experience with data analytics including working with large data sets, data analysis and visualization

Responsibilities

• Assist with end-to-end client lifecycle management from onboarding through account maintenance
• Process, clear, investigate, and service transactions, tickets, and widgets
• Support document review, data reconciliation, and payment processing; reconcile differences between systems
• Analyze reference data to help support trading and resolve inquiries
• Ensure accurate execution of investor tickets and trades; communicate with counterparties
• Support data analytics and reporting for the team and lines of business
• Oversee data governance, sourcing, and reference data control
• Identify process gaps; create Tableau dashboards for reporting
• Implement AI/ML solutions into Business Operations teams

Skills

Teamwork

Communication

Attention to detail

Time management

MS Office

Growth mindset

Root-cause analysis

Data analytics

Problem solving

Education

Undergraduate degree

Tools

Tableau

Alteryx

Job description

JPMorganChase in Chicago, IL (and other locations) is seeking an Operations Analyst Program participant for a two-year, full-time track. You will join a high-performing team, gain bank product knowledge, and identify process opportunities while advancing in Operations.

The program emphasizes collaboration, stakeholder interaction, and development across Processing/Servicing, Trade/Asset, Reporting, and Transformation with exposure to analytics and automation tools.